Singing River CDJR
Florence, AL
Filter Reviews by Keyword
By Type
Showing 444 reviews
Good service Vehicle was taken in as scheduled. Wait was within the acceptable time limits. They are the only ones who perform service on my vehicle. Never had to Vehicle was taken in as scheduled. Wait was within the acceptable time limits. They are the only ones who perform service on my vehicle. Never had to question that the service was performed. Thanks More
Very Pleasant experience 2004 Jeep TJ Our daughter is attending UNA and we live about 95 miles away. On our last visit she mentioned that her "Check Engine" light had came on. I called Gre Our daughter is attending UNA and we live about 95 miles away. On our last visit she mentioned that her "Check Engine" light had came on. I called Greenway CDJR and scheduled to have her Jeep "scanned" to locate the problem. I believe I spoke to Shawn. I gave him the year, make, model and mileage and he scheduled us for 9:30 the next morning. He advised that our Service Advisor would be Corey. She took the Jeep by at the appointed time, and due to a break down in communication, she was told because of the year model, they could not run a diagnostic scan. I called them back and talked to Shawn. He put me in touch with Corey. I explained that she had an appointment and once the misunderstanding was cleared up, another appointment was set for the following day. She returned with her Jeep the following morning. Greenway took her back to class and proceeded to check her Jeep. Corey called me, explained the issues with the Jeep and gave an approximate cost of the repairs. He was given the "go ahead" on the repairs. Corey stayed in touch with me throughout the repairs, and called me when the work was done. The final bill was less than he quoted. Based on my experience, which was just via phone calls, I would highly recommend Greenway CDJR! I enjoy turning wrenches and would have loved to have saved the cost of the labor by doing it myself, but knowing that my daughter is away from home and a business with people like Corey and Shawn are available to help, was worth the extra expense. She's coming home this weekend, so I can inspect the work. I have no doubt that it is top-notch!! More
Happy Everything on my Jeep was fixed in a timely manor. They even drove me to and from an appointment I had in the area. Very satisfied thanks! Everything on my Jeep was fixed in a timely manor. They even drove me to and from an appointment I had in the area. Very satisfied thanks! More
Bad and good Well i got my car friday and by saturday it wouldnt start. Monday my dealer came and boost it off and got it to the shop and turns out it was the batt Well i got my car friday and by saturday it wouldnt start. Monday my dealer came and boost it off and got it to the shop and turns out it was the battery. Now its up and running good. More
Scheduled fuel filter replacement Very friendly and quick reception when I pulled in for service. The work was performed while I waited and it was a short wait. Comfortable waiting r Very friendly and quick reception when I pulled in for service. The work was performed while I waited and it was a short wait. Comfortable waiting room. More
Very friendly and helpful He was very helpful. He worked me in for a oil change and car wash even though I didn't have a appointment and they did a great job. He was very helpful. He worked me in for a oil change and car wash even though I didn't have a appointment and they did a great job. More
Helped me into a used truck They worked with me for over 2 days to help me into the truck I needed. Elijah was the absolute best. Will buy from again. If need be They worked with me for over 2 days to help me into the truck I needed. Elijah was the absolute best. Will buy from again. If need be More
Very Happy I was able to be seen the day and time i desired. Everyone was courteous and friendly. i was in and out quickly. I will be back I was able to be seen the day and time i desired. Everyone was courteous and friendly. i was in and out quickly. I will be back More
The staff was attentive patient and worked swiftly. David you g was an exceptional sales men who worked with me to get the perfect match for my budget. He did everything within his power to get me a car David you g was an exceptional sales men who worked with me to get the perfect match for my budget. He did everything within his power to get me a car and have me off that lot that day! More
Unorganized Waste of time Called needed a new key for vehicle told I had couple of recalls on my van. Come to pick up later don’t have my key the only reason I called them and Called needed a new key for vehicle told I had couple of recalls on my van. Come to pick up later don’t have my key the only reason I called them and had to drive a hour just to get there. Big waste of my time with vehicle still needing a key. More