Singing River CDJR
Florence, AL
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Service People were very professional. Great environment . Everyone we met was very friendly and Helpful. They gave accurate estimates and went above and beyo People were very professional. Great environment . Everyone we met was very friendly and Helpful. They gave accurate estimates and went above and beyond to help us. More
Great experience!! Bryan is an amazing employee and they will be sure to take care if you well at this dealership. I’ve never had a bad experience and I will always come Bryan is an amazing employee and they will be sure to take care if you well at this dealership. I’ve never had a bad experience and I will always come back More
Great experience. Great experience with the guys here at Greenway. I have had bad trips to other dealer service depts. in the past. So I kinda go in with my guard up. Great experience with the guys here at Greenway. I have had bad trips to other dealer service depts. in the past. So I kinda go in with my guard up. That was not the case at Greenway CDJR, they were straight with me right from the start. They seemed genuinely concerned that I had an issue with my car and were eager to do whatever they had to do to make it right and fix the issue. Other local dealer service depts.have a famous catch phrase "That is normal operating characteristic" they use that to get out of fixing problems on warrantied vehicles. Well I can gladly say the Greenway service dept didn't say that.. not once. They test drove my vehicle and immediately admitted there was an issue. Full disclosure: several years back I was a ASE certified dealer tech. So I know when there is a problem that warranty will cover. That's why I'm so impressed with these guys. They were honest straight from the start. My service advisor Corey Keenum was great and made sure the whole process went smooth. Tracy Bourdon was the tech that performed the work and did a top notch professional job. I'd recommend this service dept to anyone. More
Great work, nice people. I needed a new key programmed for my 2016 Challenger. I called and set up an appointment. They were very professional right from the start. Best part I needed a new key programmed for my 2016 Challenger. I called and set up an appointment. They were very professional right from the start. Best part is that I was only there for a few minutes. They didn't leave me sitting in the waiting room for hours on a 10 min job. Great service dept. More
Really nice people What a nice place to buy a car:-). People are really nice, there was absolutely no pressure, and we will be back! Gordon Embry couldn't have been swee What a nice place to buy a car:-). People are really nice, there was absolutely no pressure, and we will be back! Gordon Embry couldn't have been sweeter. More
Awesome Staff! They are a great group of folks! I found them very friendly and knowledgeable. My repairs were completed in a timely manner and at a fair price. They are a great group of folks! I found them very friendly and knowledgeable. My repairs were completed in a timely manner and at a fair price. More
Worse experience ever buying a car These people will blow you up when your looking but soon as you buy you will never get them on the phone again, I've bought more than my share of cars These people will blow you up when your looking but soon as you buy you will never get them on the phone again, I've bought more than my share of cars and this was worse experience EVER! It's been 3 weeks and still no paperwork on my vehicle, had the vehicle delivered and it was filthy, the console was broke, and still cant get anyone on the phone, my salesman has ghosted my every phone call since I took delivery! RUN AWAY FAST More
Great and friendly service James was excellent. Very kind. The process was extremely smooth. They made sure to make my 5 year old feel included in the process. Would recomme James was excellent. Very kind. The process was extremely smooth. They made sure to make my 5 year old feel included in the process. Would recommend to anyone who asks. More
Great experience! I was in and out in less than an hour. I was very pleased with the service! Keep up the good work Greenway Chrysler, Dodge, Ram, Jeep! I was in and out in less than an hour. I was very pleased with the service! Keep up the good work Greenway Chrysler, Dodge, Ram, Jeep! More
Replaced faulty airbag on suspension. It’s hard to believe that a dealership wouldn’t check to see if the product they installed worked before sending it out. How can you send someone’s ve It’s hard to believe that a dealership wouldn’t check to see if the product they installed worked before sending it out. How can you send someone’s vehicle out without checking to see if the parts you replaced were correct? Now I have to wait more days and more days paying for a rental because of your incompetence.. More