Singing River CDJR
Florence, AL
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Good service Appointments kept and services performed within resonable time limits. All employees strive to make you as comfortable as possible and insure your bus Appointments kept and services performed within resonable time limits. All employees strive to make you as comfortable as possible and insure your business is welcome. More
Software update I had a problem with my car telling me it was time far a software update. The service people were very nice. I was in and out in about 30 min as they I had a problem with my car telling me it was time far a software update. The service people were very nice. I was in and out in about 30 min as they had said it would be. They solved the problem and yes I will go back again when I decide to trade cars. More
Routine Oil Change Stopped in for a routine maintenance oil change and check on the cause of a check engine light. Prompt, expedient service, told me all about the chec Stopped in for a routine maintenance oil change and check on the cause of a check engine light. Prompt, expedient service, told me all about the check engine light and what it would cost to replace the thermostat. This was way more information than had ever been provided by my normal Jeep Dealership. Excellent customer service. I most likely will be back for any further service work. More
Awesome I had so much anxiety about trying to find a new car when my Jeep went out however from the first moment I set foot at CDJR I was set at ease Jay work I had so much anxiety about trying to find a new car when my Jeep went out however from the first moment I set foot at CDJR I was set at ease Jay worked tirelessly to get us into a car that worked with our family & our budget. I love our 2015 Dodge Dart & the pricing for with our budget flawlessly. I couldn't have asked for a better job done. More
Great service just takes a little longer then other places Everyone always greet u with a smile has great customer service it's like they never has a bad day I would highly recommend service Everyone always greet u with a smile has great customer service it's like they never has a bad day I would highly recommend service More
Wonderful We were not sure we were even going buy a car when we went to look. Jay was super friendly and made every effort to find us what we were looking for a We were not sure we were even going buy a car when we went to look. Jay was super friendly and made every effort to find us what we were looking for and in the price range we were looking for as well. We made ourselves at home in the dealership, even ate pizza and watched part of the Alabama vs. LSU game while we waited. I would definitely recommend Greenway CDJR of Florence to anyone looking to purchase a new or used vehicle in the future. More
Service with a smile! Fonda and Bryan are very helpful and make sure you taken care of. They let you know if they find something else wrong that need to be replaced. Fonda and Bryan are very helpful and make sure you taken care of. They let you know if they find something else wrong that need to be replaced. More
They check everything and let you if there is anything that needs replacing or repaired and tell you how much it cost so you know while they still have your car and send you a text that needs replacing or repaired and tell you how much it cost so you know while they still have your car and send you a text More
Service Dept Bryan was GREAT, he was very attentive and listened to my concerns about my car. He didnt take advantage of me because I am a woman with zero knowledg Bryan was GREAT, he was very attentive and listened to my concerns about my car. He didnt take advantage of me because I am a woman with zero knowledge about cars as some dealerships will do. I was only there for an oil change and didnt have time to have other issues addressed, Bryan told me to bring my car back and leave with him so the service team could better analyze the concerns I voiced about my car. Let me not leave out Fonda, she was very nice and helpful as well and greeted everyone with a smile! Thanks Fonda and Bryan you were great!!!!!!. Only complaint I have is Service Dept no longer provides loaner cars to customers when they have to keep your vehicle for a whole day or longer. It was much more convenient to get in a loaner car and go instead of waiting on someone from the dealership to take and pick you up from your destination. More
Very good experience Very friendly good service. would recommend to all my family and friends. good experience with them all was friendly and very helpful will definitely Very friendly good service. would recommend to all my family and friends. good experience with them all was friendly and very helpful will definitely use them again More