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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
631 Reviews

631 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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August 31, 2024

Took him almost 2 weeks to fix three little tiny things. They had no sense of urgency waited till the last second to try to get approval from the warranty people rather than proactively doing it they were j More

by jasonsantavegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

My experience did not start off very well, but after talking to Ursula everything went well. She was able to help me with my situation. Amber was also very helpful with everything I needed, and they w More

by richmore1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ursula and Amber
August 31, 2024

The entire staff at the drive aisle always go above and beyond. Especially Fernando and Luis who always treat me like I’m the most important customer. More

by BRAAAPMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Trejo & Luis Mejia
August 31, 2024

Great service department. Always helpful and informative. They go over and take the time to explain recommended services that may be needed on the vehicle. More

by KARLARIZZO16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
August 31, 2024

Is always a pleasure service my car at Simpson Chevrolet, Fernando is the best service advisor I ever met More

by mariabermeo1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Trejo
August 30, 2024

everything went really well the German the service advisor was very helpful and made it very easy to understand More

by FROGNTOAD2@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
german vasquezeverythin
August 30, 2024

I have asked in person once I have texted service advisor 3 times I called on Wed aug 21 trying to get my paperwork for the express van emailed to me. No one will do this. Next week I will come dow More

by BRIDGETCAULFIELD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
August 27, 2024

Nice, clean very respectful team. My car was in and out in no time which I loved More

by Anthony.lavine27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Great customer service but the company which they deal with for outside paint and upholstery warranty do not help when customers have warranty problems with their service. I been trying to get my problem More

by 36ers01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
August 25, 2024

Excelente servicio me encanta Simpson Chevrolets on muy amables los recomiendo mucho siempre llevo mi carro y quedo satisfecho More

by CEILAZENDEJAS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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