Simpson Chevrolet of Garden Grove - Service Center

I came back from a long road trip made an appointment for Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. More

Experience was fast, easy and professional. The moment i walked into the service dept i was greated by Jose Guerrero who helped me get my car serviced. He explained everything that was going The moment i walked into the service dept i was greated by Jose Guerrero who helped me get my car serviced. He explained everything that was going to happen with my care and that he would be calling when my car was ready. I am happy to say no issues with getting my care serviced. Jose did a great job, i will be coming back to get additional services. Everyone that i delt with provided me with great service. Keep up the great work. More

Jose provided excellent service and kept in constant contact. I am 100 percent happy with the service provided by Jose of Simpson Chevrolet contact. I am 100 percent happy with the service provided by Jose of Simpson Chevrolet More

The service advisor was really friendly and knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. More

Ok,waited too long. Too crowded of waiting lines. Waited over 4 hours for software update Too crowded of waiting lines. Waited over 4 hours for software update More

Right on time and quick service . Made to feel very comfortable and all staff was very friendly and helpful . Made to feel very comfortable and all staff was very friendly and helpful . More

Mr. Hua always pleasant and helpful and friendly. Explain the importance of the service and clear. Explain the importance of the service and clear. More

I would only recommend because everyone is nice. I will not mention the name but I went in for a diagnostic test and the person who helped me was nice. I told him my car was stopping on my 2022 Chev I will not mention the name but I went in for a diagnostic test and the person who helped me was nice. I told him my car was stopping on my 2022 Chevy. That was the only problem. I haven't had the car long. When the diagnostic came out he stated it was the battery and the rack and pinion. I agreed on the battery given the ems that came on but the other service no because it was 4000. I told them just get me going with the battery and I'll go from there. I decided to get a second and third opinion from a random and trusted mechanic. Both told me that there was nothing wrong with the rack and pinion. They also stated that they test drove, did a diagnostic test, and checked all that was stated on the test I got from Simpson. They said you have a low mileage car that is fairly new and so are the parts. They told me that they could tell I had work on the battery but they didn't find anything. So obviously they were upselling but actually lying to make a buck. Always get a second opinion. Just because it's the dealership doesn't mean they have your best interest. But again I would only recommend because the guys were nice. More

Always great customer service, explains well if anything is needed. They follow up as well. is needed. They follow up as well. More

Professional, good communication , good attitude , sure glad I’m a Chevrolet customer, they treat you good with smiles glad I’m a Chevrolet customer, they treat you good with smiles More