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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
631 Reviews

631 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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October 22, 2024

Rep Luis was very helpful and informative. He was very professional and courteous. Along with Ms. Karla in making sure I was taken care of and set up with a ride or rental vehicle. Would recom More

by KYCARRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Luis at Service Veh dept and Karla at customer service. And the team who service my vehicle.
October 22, 2024

Parts customer service helped me out with my Chevy, 24 Colorado. Was very pleased with how much my guy who helped me, accommodated to everything. More

by jterrryy04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu
October 22, 2024

Huu was very polite and professional. Made everything smooth and quick. Forsure coming back here for the next visit. Thanks More

by noelherrera35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Arvidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augie Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Neri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huu
October 21, 2024

quick with no hitches---na-nq- qo ss dd ff gghhu ii--go go go go go go More

by btbqqq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dominicc preston
October 19, 2024

Huu was great to work with. Wish there were more service guys like him . Great visit ! More

by RSHACKELFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu in service department
October 18, 2024

Jose the service advisor is great and kept me up to date on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership More

by 1971C20402BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 18, 2024

$625 to replace spark plugs is ridiculous. It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he More

by pingle0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominicc
October 17, 2024

The customer service rep Jose in the service dept was great. He called or text with info. on my vehicle. More

by JONESESLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 17, 2024

A dispute about coolant service approval only if it was approved by my additional coverage. I explained what the problem was and why it’s been coming back for it’s 3rd engine this year. More

by don_friedline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : German
October 17, 2024

I came back from a long road trip made an appointment for Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. More

by jefferydriessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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