Simpson Chevrolet of Garden Grove

Excellent Customer Service I was so impressed with my treatment at Simpson Chevrolet of Garden Grove. Yobani Graciano was very apologetic that the item I needed replaced was not I was so impressed with my treatment at Simpson Chevrolet of Garden Grove. Yobani Graciano was very apologetic that the item I needed replaced was not in stock. He suggested keeping the car at the dealership, but I needed it that day. He said the part would be in between 11:00 and 1:00 that day, but I chose to make another appointment for the next day. He said he would personally make sure the part was in the next morning. Yobani set up an appointment for me, filled out all the paperwork so I wouldn't have to wait, and was extremely courteous. The next morning I arrived for my appointment, and Fernando Trejo took care of me. The paperwork was ready, the item was in stock, and before very long my car was serviced and I was on my way. Fernando was very helpful and polite. He even had my car washed before he returned it to me. The cashier, Ursula Ramos, was extremely courteous. She even gave me a bouquet of flowers to thank me for servicing my car at their dealership. Simpson Chevrolet of Garden Grove will continue to be my service shop of choice. More

Great experience Fred Knapp gave me a no hassle great price on a 2500HD pickup and answered all my questions. This is my second purchase from him. Fred Knapp gave me a no hassle great price on a 2500HD pickup and answered all my questions. This is my second purchase from him. More

my new trax Eddie Sosa got me a great deal on my new 2017 Trax LT He show me how to use all the features Help me with On Star Thank You Simpson Chevrolet Eddie Sosa got me a great deal on my new 2017 Trax LT He show me how to use all the features Help me with On Star Thank You Simpson Chevrolet More

Great Deal! The Manager Jason Arvidson saved the day. I was having issues getting the car I wanted and Jason stepped in to save the day. Not only was he able to l The Manager Jason Arvidson saved the day. I was having issues getting the car I wanted and Jason stepped in to save the day. Not only was he able to locate my specific car but he did it fast and gave me a great deal! More

The Best of the Best! From 1st contact to walking out of finance our experience with Simpson Chevy Garden Grove was above and beyond what we expected! - We are a family tha From 1st contact to walking out of finance our experience with Simpson Chevy Garden Grove was above and beyond what we expected! - We are a family that has owned many many cars (20+) so we have had our fair share of dealership experiences and this was BY FAR the easiest/fastest/no hassle experience we have ever had (especially after having recently dealt with two other less than stellar dealerships...)! Jay Kim was helpful in finding just the right car for us and got us the best deal he could and we was helpful and responsive without trying to oversell or pressure us (our initial contact with him was via the internet and phone). When we finally made it into the dealership we thought for sure we would be able to "squeeze" a little more out of him...in the end we were not able to but thats only because he was upfront from the begin and offered up everything he could instead of just telling us whatever it would take to get is into the dealership. The excellent service didn't stop with Jay either. We also interacted with Eddie Sosa, Jason Arvidson & Jim Gillette and they didn't disappoint! Such a stark contrast from when we visited our "local" Chevy dealership which is such a bummer because with three small kids we are all about convenience. Even though Simpson Chevy Garden Grove is a small trek for us, it is well worth it in our book! We even purchased the maintenance package that requires us to return to (1 of 3) Simpson Chevy dealerships and we have no doubt that the service department will extend the same level of customer service. (On a side note we needed to break a $20 for the vending machine to get our kids a "treat" for being so well behaved while we signed our finance papers...no one had any small bills to break it so Jason simply gave us the couple bucks we needed - its the little things that count right?) We cannot recommend Jay & Simpson Chevy Garden Grove enough and won't hesitate to send our friends and family their way. Thank you Simpson Garden Grove! More

My new Chevy Equinox I enjoyed my new Chevy equinox that I bought with an excellent deal and Thank You to Vicente, I would recomend clients to Simpson Cheveo let of Garden I enjoyed my new Chevy equinox that I bought with an excellent deal and Thank You to Vicente, I would recomend clients to Simpson Cheveo let of Garden Grove More

Awesome experience I had some issues but chuck chet was a great help that he was able to help get another car with the same deal I'm in love with my car thanks to Chuck! I had some issues but chuck chet was a great help that he was able to help get another car with the same deal I'm in love with my car thanks to Chuck!! More

Best pricing and Greatest Service My experience at Simpson Chevrolet of Garden Grove was outstanding. I went on the Internet to check out prices for my new Malibu and Simpson Chevrolet My experience at Simpson Chevrolet of Garden Grove was outstanding. I went on the Internet to check out prices for my new Malibu and Simpson Chevrolet and Fred Knapp were the best by far. I had stopped at two other Chevrolet Dealerships before going on the Internet to shop as my in person experiences were not what I would call nice. The salespeople out there were not product informed, could not provide me with clear pricing and were somewhat rude. What a refreshing change when I met Fred. He had the car pulled up front, clean and gassed and ready for a test drive. Fred was pleasant, courteous informed and took the time to answer all of my questions. Needless to say I will be referring all of my friends and family to Fred. He even followed up after the sale which was a pleasant surprise. I had already purchased the vehicle but he called just to see if I was getting along well with all the technology in the car. More

Such a very good experience I had a very good experience buying my 2015 Chevy camaro RS there I loved the very good service which I received from the sales man Mr. Vicente Tellez I had a very good experience buying my 2015 Chevy camaro RS there I loved the very good service which I received from the sales man Mr. Vicente Tellez and I would definitely recommend it to my friends and family on the best car dealer in Orange County. More

Very frendly, helpful and informative i just got a new 2016 Camaro for a very helpful salesperson name Eddie Sosa. Wasn't pushy and answered all my questions about the new 2016 Camaro. I i just got a new 2016 Camaro for a very helpful salesperson name Eddie Sosa. Wasn't pushy and answered all my questions about the new 2016 Camaro. I would recommend this dealership to any of my family and friends. A+++++ store in my book. More