Simpson Chevrolet of Garden Grove

Sold me a new truck with a lot of problems and it sits at the service department every other month and and its still in the service department. What is the point, just to keep driving rentals? And pay monthl the service department every other month and and its still in the service department. What is the point, just to keep driving rentals? And pay monthly so I can't use my own? More

Shawn Holmes and his service team were excellent. Kept me updated on the progress and repairing a temperature blend door on my 2025 Tahoe. Highly recommend for all your service needs. Kept me updated on the progress and repairing a temperature blend door on my 2025 Tahoe. Highly recommend for all your service needs. More

Simpson Chevrolet of Garden Grove has been awesome. In the past three weeks, my sister and I have purchased two brand new trucks.. it was refreshing to find an honest car salesman in Chris Sanchez. Chr In the past three weeks, my sister and I have purchased two brand new trucks.. it was refreshing to find an honest car salesman in Chris Sanchez. Chris is very patient. He just gave us the fax and let us make the decision.. there was absolutely no high-pressure sales. Everyone that we came in contact with the dealership was friendly and very helpful.. More

The team at Simpson Chevrolet always take great care of me and my truck. Especially Fernando Trejo and Luis Mejia. Thank you both for the great service! me and my truck. Especially Fernando Trejo and Luis Mejia. Thank you both for the great service! More

Great service and great price on tires. Definitely recommend getting quote from them before going anywhere else. Definitely recommend getting quote from them before going anywhere else. More

Luis (Service Manager) is great , keep him , he is on the ball and walking me through these recalls ball and walking me through these recalls More

If you don’t have enough personal to handle the work load then just be honest with the customers. Gives us the opportunity to seek another dealership to do the work in a more timely manner. It’s very disappo then just be honest with the customers. Gives us the opportunity to seek another dealership to do the work in a more timely manner. It’s very disappointing. More

Normally we receive good service from Simpson Chevrolet, but this time was different. It took about 17 days to get our vehicle fixed (apparently our warranty couldn't decide if there was coverage for the p but this time was different. It took about 17 days to get our vehicle fixed (apparently our warranty couldn't decide if there was coverage for the problem.). The loaner we got was an electric car and it was very inconvenient to charge as we had to find EV charging stations and then wait 45 to 75 min to fully charge the battery. When we finally got our SUV back, the service dept. left finger grease marks on our upholstery by the driver's side door and left a Big Gulp Cup (Trash) in our center cup holders and the car was not washed. Thankfully our $50 deductible is all we were responsible for and probably the best part of the experience. We were disappointed as we have taken our SUV here several times and have always had a good experience. More

Disorganized with no ability to manage their workload. Intake took 30 minutes and cars were waiting in the street to line up for an advisor. Tire rotation took 1.5 hours. Took 25 minutes to receive my c Intake took 30 minutes and cars were waiting in the street to line up for an advisor. Tire rotation took 1.5 hours. Took 25 minutes to receive my car back after paying the cashier. Service advisor admitted that multi-point inspection does not actually take place beyond a visual observation of obvious issues. Wanted $300 for a real inspection. More

I was charged for something I shouldn’t have been charged for so I had to come back the next day to get it resolved. I was given store credit but we will see what happens once I get another service done. for so I had to come back the next day to get it resolved. I was given store credit but we will see what happens once I get another service done. More