Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Simpson Chevrolet of Garden Grove
Garden Grove, CA
765 Reviews
Experience Standout Car Shopping at Simpson Chevrolet Of Garden Grove Serving Garden Grove, Santa Ana, Anaheim, Buena Park and Westminster
While providing you with new and used cars, along with parts and service is our focus, at Simpson Chevrolet Of Garden Grove we strive for much more. We want to give those in Garden Grove and others we serve in Santa Ana, Anaheim, Buena Park, Westminster an enjoyable and seamless experience every time you come to visit us whether it's to buy, or service your Chevrolet model. We look forward to working with you soon and exceeding your customer service expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Filter Reviews by Keyword
By Type
Showing 765 reviews
Verified Customer
October 21, 2024
When we came in on a Sunday, late afternoon, no one appeared willing to help us, so we left. I guess it was getting near the end of the day and no one wanted to jump into a sale, which takes several h appeared willing to help us, so we left. I guess it was getting near the end of the day and no one wanted to jump into a sale, which takes several hours, apparently. The only reason I came back and bought the vehicle a week or so later, was that it was a very low mileage, used vehicle and having searched all over LA and Kern County, on the internet, it was the best deal I could find. Second time in, the staff were more helpful, but inconsistent service and not super-enthusiastic sales staff. didn't feel warm and fuzzy about it. Sales people should really make every customer feel good about spending their hard-earned money on such a big ticket item and should convey an understanding that it's a big deal for someone to purchase a vehicle!! There was one young lady who had a positive attitude and pleasant demeanor, but another sales person, more senior I suppose, got to deal with us. Some advanced customer service training wouldn't be a bad idea for the dealership, as it wasn't that bad, but the experience was a bit underwhelming. More
by harbordogs5
Employees Worked With
I don't remember any names, as it was several months ago.
October 21, 2024
Tienes variedad de carros nada que ver con otro dealer de la Chevrolet muy buen dealer la Chevrolet muy buen dealer More
by cristhian.hipolito
Employees Worked With
October 20, 2024
Very professional, very courteous , fast , and they really went the extra mile to get me the best deal ! really went the extra mile to get me the best deal ! More
by carbajalfrank35
October 18, 2024
Jose the service advisor is great and kept me up to date on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership More
by 1971C20402BB
Employees Worked With
Jose Guerrero
October 18, 2024
$625 to replace spark plugs is ridiculous. It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he was saying. I have 4 or 5 different types of work that need to be done at a cost of over $2000.00. The communication lines for a transaction like that should be better. I took all the recommendations to my regular local mechanic and having them completed at a much more reasonable cost. More
by pingle0519
Employees Worked With
Dominicc
