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Simpson Chevrolet of Garden Grove
Garden Grove, CA
637 Reviews
Experience Standout Car Shopping at Simpson Chevrolet Of Garden Grove Serving Garden Grove, Santa Ana, Anaheim, Buena Park and Westminster
While providing you with new and used cars, along with parts and service is our focus, at Simpson Chevrolet Of Garden Grove we strive for much more. We want to give those in Garden Grove and others we serve in Santa Ana, Anaheim, Buena Park, Westminster an enjoyable and seamless experience every time you come to visit us whether it's to buy, or service your Chevrolet model. We look forward to working with you soon and exceeding your customer service expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
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Showing 637 reviews
September 29, 2024
I wasn’t too pleased after this visit. First, while I was being helped, the service representative took a call in front of me and was rude to the caller. Then tried to explain he was upset First, while I was being helped, the service representative took a call in front of me and was rude to the caller. Then tried to explain he was upset due to co-workers calling in. Next, He informed me that I had points available to use towards my service but when I picked up my truck and went to the cashier, he applied all points towards each service and depleted my points. The problem with that was we discussed using the points towards the additive for the gasoline only. My oil changes are usually covered through the plan I paid for. When I tried to speak to cashier about the points, she couldn’t understand the concept of it and was completely confused. Last, as petty as it may seem, my truck wasn’t washed, if they removed that from services they should have mentioned it. In the past, they always washed my truck and it made the service pleasant. More
by MEXIAS070
Verified CustomerEmployees Worked With
NA
September 29, 2024
Jose was excellent with his customer service but it took over 30 minutes for me to get my truck after I paid and received paperwork. Should never take more than ten minutes very disappointed with Simpson no over 30 minutes for me to get my truck after I paid and received paperwork. Should never take more than ten minutes very disappointed with Simpson not sure about coming back. More
by COACHDAVEGGUSD
Employees Worked With
Jose
September 29, 2024
Great service. Jose took his time explaining all the work our car needed. Felt like he genuinely took interest in our service needs. Jose took his time explaining all the work our car needed. Felt like he genuinely took interest in our service needs. More
by liera_j
Employees Worked With
Jose in service
September 29, 2024
No stress dealership! Pablo Marquez was not pushy and explained everything! I appreciate the stress-free experience. Pablo Marquez was not pushy and explained everything! I appreciate the stress-free experience. More
by Patricia E.
Employees Worked With
September 29, 2024
This is a 5 star rating because they did everything he can to get us in a brand new truck . can to get us in a brand new truck . More
by hnbullies
September 28, 2024
The person who helped me in the beginning was rude and I felt disrespected. He made comments that were unnecessary. Fist time that some one from this dealer make feel this way. felt disrespected. He made comments that were unnecessary. Fist time that some one from this dealer make feel this way. More
by rojas.pedro.h
Employees Worked With
Germán service department
September 28, 2024
The service advisors are great for the most part. Unfortunately, I've been dealing with the same infotainment issue since I purchased the vehicle & it still has not been resolved. Unfortunately, I've been dealing with the same infotainment issue since I purchased the vehicle & it still has not been resolved. More
by dthompson_1970
Employees Worked With
Luis
September 28, 2024
Always professional, helpful and reliable. No matter how busy they are, they always make me feel Like I am a priority. Thank you, Luis Mejia for your kindness and communication. I know my car No matter how busy they are, they always make me feel Like I am a priority. Thank you, Luis Mejia for your kindness and communication. I know my car is in good hands. More
by c-jay
Employees Worked With
Luis Mejia-5 stars
September 28, 2024
Great service the staff were very kind and helpful. And I was attended to in a timely manner And I was attended to in a timely manner More
by ariana.r.neri
