Simpson Chevrolet of Garden Grove

Luis, my service writer was fantastic. He was made sure that I got the service I requested and kept me up to date on the progress to completion. He was made sure that I got the service I requested and kept me up to date on the progress to completion. More

My service advisor Dominicc took the time to explain everything recommended for my service call, I had a number of questions which he was able to address. everything recommended for my service call, I had a number of questions which he was able to address. More

Great service my advisor was quick and knew what he was doing. Thanks for the Uber ride doing. Thanks for the Uber ride More

It’s very nice of stuff and good people they do the job as the right way with no problem as the right way with no problem More

Keeping my truck free of door dents and oil and grease on mechanics clothing in my interior and front fenders. Respect. mechanics clothing in my interior and front fenders. Respect. More

This has to have been one of the worst experiences. I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t available then had to scramble and get another car because we threaten them with legal action and then because that car was $500 more upped our payment extremely higher and played a bunch of games with it wouldn’t bring The car for hours Even though every half hour they would commit to bringing it. The car was for my niece and it was her birthday present as she was extremely upset and was in tears by the end of the process. They ended up, showing up with a vehicle late at night in the dark around 9:30 PM. Drop the car off didn’t have the documents correct? Didn’t have the lease at the correct mileage per yearand when asked to correct it. They said we’re just gonna cross that out and and here’s a screenshot of the dealer information so we have no real proof that other than just their email that that the mileage is correct. They harassed my niece about her college documentation for the incentive, even though she’s enrolled and has a student ID at Saddleback and they even got the approval from GMC on it. They said they were gonna give her new rubber floormat because she works for a feed supply store and wants to make sure that she keeps the car in excellent condition because it’s a lease and they never brought the floor mats at all and didn’t respond at all to it. They gave her no walk-through whatsoever of the vehicle, the salesperson statement whom we’ve never even spoken to prior to the delivery they sent somebody other than the person that sold us. The car said it’s pretty self-explanatory. You guys can just kinda learn this on your own.. The sales manager and salesman would ignore our calls unless they wanted to speak to us to change the price or do something that was in their favor. No person should be have to deal with this kind of issue with people when buying a car. It is extremely unprofessional and very, very poor. Poor customer service and conduct of a company. More

I'm very happy with the customer service at Simpson. Thank you Huu for helping me with my car needs. Thank you Huu for helping me with my car needs. More

Mathew was great help, very professional and informative. Would definitely recommend and go back to him when purchasing another car. They also gave me better warranty and perks without me even asking. Great Would definitely recommend and go back to him when purchasing another car. They also gave me better warranty and perks without me even asking. Great deal all the way around. More

Simpson Chevrolet and Fernando Trejo always give me service that’s above and beyond expectations. The appointment system that you have is top notch and the Uber ride service is so convenient. I would r service that’s above and beyond expectations. The appointment system that you have is top notch and the Uber ride service is so convenient. I would recommend Simpson Chevrolet and Fernando to Family and Friends. Thank you Simpson Chevrolet. More

William is fantastic! !! He was very helpful and made the car servicing process seamless and easy for me. !! He was very helpful and made the car servicing process seamless and easy for me. More