Simpson Chevrolet of Garden Grove

Simpson Chevrolet was extremely helpful and thoroughly explained the process. Huu kept me informed and sent me constant updates. explained the process. Huu kept me informed and sent me constant updates. More

Just finished up a 3 oil change package and every service was performed in a reasonable time with the longest being 1 hour & 45 minutes and the fastest time was just 45 minutes. Nice Surprise! Looking forw was performed in a reasonable time with the longest being 1 hour & 45 minutes and the fastest time was just 45 minutes. Nice Surprise! Looking forward to the next Oil Change Deal! I think the truck was also washed as the hood was super shiny when I picked it up-another nice touch. More

awesome, they are my go to dealership. communication is excellent and i am loyal to my salesman. communication is excellent and i am loyal to my salesman. More

Luis, my service writer was fantastic. He was made sure that I got the service I requested and kept me up to date on the progress to completion. He was made sure that I got the service I requested and kept me up to date on the progress to completion. More

My service advisor Dominicc took the time to explain everything recommended for my service call, I had a number of questions which he was able to address. everything recommended for my service call, I had a number of questions which he was able to address. More

Great service my advisor was quick and knew what he was doing. Thanks for the Uber ride doing. Thanks for the Uber ride More

It’s very nice of stuff and good people they do the job as the right way with no problem as the right way with no problem More

This has to have been one of the worst experiences. I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t available then had to scramble and get another car because we threaten them with legal action and then because that car was $500 more upped our payment extremely higher and played a bunch of games with it wouldn’t bring The car for hours Even though every half hour they would commit to bringing it. The car was for my niece and it was her birthday present as she was extremely upset and was in tears by the end of the process. They ended up, showing up with a vehicle late at night in the dark around 9:30 PM. Drop the car off didn’t have the documents correct? Didn’t have the lease at the correct mileage per yearand when asked to correct it. They said we’re just gonna cross that out and and here’s a screenshot of the dealer information so we have no real proof that other than just their email that that the mileage is correct. They harassed my niece about her college documentation for the incentive, even though she’s enrolled and has a student ID at Saddleback and they even got the approval from GMC on it. They said they were gonna give her new rubber floormat because she works for a feed supply store and wants to make sure that she keeps the car in excellent condition because it’s a lease and they never brought the floor mats at all and didn’t respond at all to it. They gave her no walk-through whatsoever of the vehicle, the salesperson statement whom we’ve never even spoken to prior to the delivery they sent somebody other than the person that sold us. The car said it’s pretty self-explanatory. You guys can just kinda learn this on your own.. The sales manager and salesman would ignore our calls unless they wanted to speak to us to change the price or do something that was in their favor. No person should be have to deal with this kind of issue with people when buying a car. It is extremely unprofessional and very, very poor. Poor customer service and conduct of a company. More

Keeping my truck free of door dents and oil and grease on mechanics clothing in my interior and front fenders. Respect. mechanics clothing in my interior and front fenders. Respect. More

I'm very happy with the customer service at Simpson. Thank you Huu for helping me with my car needs. Thank you Huu for helping me with my car needs. More