Simpson Buick GMC of Buena Park - Service Center

I recently came in for an oil change and a minor recall that needed to be fixed. Before I could call to make an appointment Jose called me to remind me I needed to get service done on my vechile. He made i that needed to be fixed. Before I could call to make an appointment Jose called me to remind me I needed to get service done on my vechile. He made is so easy and conveient on me. This is actually my second car purchased at this dealership and there is a reason I keep coming back. Everyone is so friendly and helpful. I would recommend anyone coming here to purchase a vechile or for services. Great services all the time! More

Once again I have nothing but praise for my experience with James in the service department! My car was fixed and serviced while I waited and even washed!!! I would recommend the dealer and James to anyon with James in the service department! My car was fixed and serviced while I waited and even washed!!! I would recommend the dealer and James to anyone !! The people and the facility are GREAT!!!! More

I trust Mr. Vinas to give me honest advice on my automible's needs. Trust to me is more important than price. I am taken promptly and the car is returned as promied. All the while I am kept informed automible's needs. Trust to me is more important than price. I am taken promptly and the car is returned as promied. All the while I am kept informed of progress. Waiting room is clean and other personnel are quite friendly. When I walk the showroom no one tries to push or sell me, but if I have a question it is promptly and politely answered. More

Ted Diesel is my service writer. He is very pleasent, very helpful, very congenial and answers all my questions when I ask. When I leave the car he always calls me if there is a problem I need to be aw very helpful, very congenial and answers all my questions when I ask. When I leave the car he always calls me if there is a problem I need to be aware of. The service department on a whole is very efficient. They always get me in and out in a timely manner. More

DANGER STAY AWAY!!!!!!!!!!!!!!!!!!!! I went to simpson for the first time six months ago and thought there where great. I had a major engine issue with my 2008 yukon and it was under warrenty so they fixe for the first time six months ago and thought there where great. I had a major engine issue with my 2008 yukon and it was under warrenty so they fixed it with no problem. Then about a week ago my yukon just stop working. I went back, Via tow truck. When i spoke to the service deparment they said that my warrenty had expired and there was nothing they could do. Even though it was the same thing that broke. They do not stand buy there work. More

My experience was positive as it always is whenever I go to have my car serviced. James Simpson the Service Rep. is an asset to the Dealership. The service is always completed in a timely manner and I to have my car serviced. James Simpson the Service Rep. is an asset to the Dealership. The service is always completed in a timely manner and I will continue to use James and Simpsons for my service. Mary Ann Coscino More

Outstanding service with good old fashion values and very friendly people to deal with. Appreciate the honesty and care of myself and my vehicle. Extra touch having my car washed which goes beyond the call o friendly people to deal with. Appreciate the honesty and care of myself and my vehicle. Extra touch having my car washed which goes beyond the call of duty. Would and will and do recommend the service at Simpson.. More

The guys at Simpson have never "rolled their eyes" at me when I presented issues that were occurring with my 2008 Acadia, as another local dealer did. They worked hard to explore why things were happening, when I presented issues that were occurring with my 2008 Acadia, as another local dealer did. They worked hard to explore why things were happening, and how to fix them. Turns out, my 2008 Acadia was a lemon... turned in via the CA Lemon Law. I now have a 2010 Acadia and I trust Simpson fully to treat me respectfully and kindly when I come to them for all of my maintenance and service needs. High-Fives to their service team. More

I would like to take my time to thank James Simpson in the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its w the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its well taken care of. Always comes trhu for me even when I don't have an appointment. More

I have been going to simpson for three years. I have always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them a few years ago while my truck was still under warranty. The first time it rained my sun roof leaked so I took it in. I was told that it was a drain that was pluged and they cleared it for free. I was very happy, but being in southern california it does not rain much so I could not really tell if they fixed the problem. So the next time it rained it leaked again so I took my truck into them. They did the same bandaid and I thought it was ok. Today I went in because we have been getting a lot of rain and my roof was leaking real bad. Now that my truck has 100,000 miles and I am way out of my warranty they told me that I have a bad sunroof and its going to cost $900 to reseal it, and if they need to replace it, it would cost $2200. So if you are looking for a great dealership to buy a GMC or a place to have it serviced DO NOT GO TO SIMPSON. More