Simpson Buick GMC of Buena Park - Service Center

My wife and I are very pleased with the service and care that we received. Walter our service representative is very helpful. Even the Cashiers when we were checking out was very nice with making sure that that we received. Walter our service representative is very helpful. Even the Cashiers when we were checking out was very nice with making sure that I was able to apply a Senior Discount. Thanks Simpson Buick of Buena Park! More

My 2020 Denali Truck would not start and it only has 26,000 miles, my 3 year warranty just ran out 2 months ago and I had to get my truck towed to the dealership. My power train warranty is active but m 26,000 miles, my 3 year warranty just ran out 2 months ago and I had to get my truck towed to the dealership. My power train warranty is active but my bumper to bumper warranty is not, This dealership charged me $250 just to see what was wrong with it turns out my starter went out at 26,000 miles, this was clearly a manufacture bad starter. Not only did they charge me $250 to let me know my starter was bad but then they charged me an additional $750 to get it replaced. Keep in mind that my truck only has 26,000 miles and they would not budge on the price they charged me. I saw the receipt after. The starter is less than $200 and the rest was labor. I could not believe that they would charge me that much especially since the power train warranty is still good for another couple years. I would never go back to this dealership. More

Bought used vehicle, after being assured " Complete safety inspections performed and addressed on vehicle": Cracked windshield, wrong rotor on brakes, cracked front light not fixed safety inspections performed and addressed on vehicle": Cracked windshield, wrong rotor on brakes, cracked front light not fixed More

GMC YUKON SERVICE DEPARTMENT I brought my car in for an oil change and discovered a leak in the condenser. It was replaced but had to stay overnight. Jose was so helpful and arran I brought my car in for an oil change and discovered a leak in the condenser. It was replaced but had to stay overnight. Jose was so helpful and arranged a loaner car for me. Amazing customer service. Thank you so much. More

Sales and service Review I had a problem while in for an oil change. After Jay Malloy and Scott Pritchett found out about the issues, they stepped up and took care of the sit I had a problem while in for an oil change. After Jay Malloy and Scott Pritchett found out about the issues, they stepped up and took care of the situation to make the customer happy. If you are in the area and looking to get your car serviced, I would contact Scott and I'm sure he will make sure that you receive top notch service. If you are looking to buy a car, Chris Cwynar is the man to see. He was able to answer all of my questions when I purchased my truck and made the car buying process pleasant. More

Painless experience My appointment was for the ignition key recall. I waited for my car and I was browsing the dealership. Your personnel were courteous and attentive. I My appointment was for the ignition key recall. I waited for my car and I was browsing the dealership. Your personnel were courteous and attentive. I look forward to coming back and seeing different vehicles that may fit my price range in the future. More

my Buick is safe and sound! These guys are great! They fixed everything. GREAT SERVICE! We always take our cars here and we will continue to visit when we need excellent servic These guys are great! They fixed everything. GREAT SERVICE! We always take our cars here and we will continue to visit when we need excellent service. THANKS. More

excellent and friendly service I had an oil change and they provided lunch while I waited. And they had the work completed in less than an hour. Ted Diesel did a fantastic job. Than I had an oil change and they provided lunch while I waited. And they had the work completed in less than an hour. Ted Diesel did a fantastic job. Thanks Ted. More

Ted is great Ted Diesel has been taking care of our trucks and cars for years. Great service at a great price. We even bought a car this weekend because of it. Ted Diesel has been taking care of our trucks and cars for years. Great service at a great price. We even bought a car this weekend because of it. More

Jose Campos Each and every time we have taken in our 2007 Lucerne CXL for a checkup/and or problem, we have been greeted with a very warm welcome and an immediate Each and every time we have taken in our 2007 Lucerne CXL for a checkup/and or problem, we have been greeted with a very warm welcome and an immediate response to our requests. These auto professionals have a wealth of experience in their field and are able to offer extraordinary services in achieving the maximum performance of our Lucerne CXL. We are also informed of the up-to-date programs available to their customers. One other key benefit is the special ride-share provision to assist in transportation requirements. This is absolutely a great benefit for their customers. The bottom line is that we have always been very well satisfied with the care and maintenance of our vehicle. We thank you for the special attention given to all of your customers. Marvin and Gloria Kilburg More