Simpson Buick GMC of Buena Park

Lorenzo was great to work with! Very Knowledgeable, friendly and easy to deal with. No pressure no back and forth! Great experience Very Knowledgeable, friendly and easy to deal with. No pressure no back and forth! Great experience More

Lorenzo Edwards was very helpful from the time we arrived at the dealership, thank you Lorenzo!! at the dealership, thank you Lorenzo!! More

The best salesperson always helpful. There to help me with my new / used or lease buy out. There to help me with my new / used or lease buy out. More

My service rep Walter Bravo took good care of me during the regular service and warranty work. Although, the process to reserve a rental car is still confusing to me as a customer, Walter helped me navigat the regular service and warranty work. Although, the process to reserve a rental car is still confusing to me as a customer, Walter helped me navigate thru the process to make sure I was not without a vehicle. More

Very helpful with getting you the best deal/offer which made me come back. Always have large selection of cars or trucks to choose from made me come back. Always have large selection of cars or trucks to choose from More

My wife and I are very pleased with the service and care that we received. Walter our service representative is very helpful. Even the Cashiers when we were checking out was very nice with making sure that that we received. Walter our service representative is very helpful. Even the Cashiers when we were checking out was very nice with making sure that I was able to apply a Senior Discount. Thanks Simpson Buick of Buena Park! More

My 2020 Denali Truck would not start and it only has 26,000 miles, my 3 year warranty just ran out 2 months ago and I had to get my truck towed to the dealership. My power train warranty is active but m 26,000 miles, my 3 year warranty just ran out 2 months ago and I had to get my truck towed to the dealership. My power train warranty is active but my bumper to bumper warranty is not, This dealership charged me $250 just to see what was wrong with it turns out my starter went out at 26,000 miles, this was clearly a manufacture bad starter. Not only did they charge me $250 to let me know my starter was bad but then they charged me an additional $750 to get it replaced. Keep in mind that my truck only has 26,000 miles and they would not budge on the price they charged me. I saw the receipt after. The starter is less than $200 and the rest was labor. I could not believe that they would charge me that much especially since the power train warranty is still good for another couple years. I would never go back to this dealership. More

I recently bought a new 2022 Escalade from Simpson Cadillac (my second car from them) and could not be happier with my experience. First and foremost, both of the sales associates who helped me -- Lui Cadillac (my second car from them) and could not be happier with my experience. First and foremost, both of the sales associates who helped me -- Luis N. and Lamar J. -- were fantastic. They were extremely knowledgeable and professional, and very patient with me and my questions. Second, the two managers who handled my negotiations -- Abe R. and George H. -- were also very professional and respectful. I felt they were very honest and straightforward, and represented Simpson Cadillac in the best possible way. Finally, Fernando G. in finance was terrific as well, and explained everything to me in a meaningful way. Overall, my entire car purchase was an A+ in every way. I will be referring all of my friends and family interested in a Cadillac to Simpson and the wonderful people who assisted me there. Ed S. More

The worst dealership I ever been in my life the worst costumer service I ever expected the worst. I have no idea how this people are going business costumer service I ever expected the worst. I have no idea how this people are going business More

We seen a car on the Internet failed in love with it drove 45 miles to go there was willing to pay cash I thought we had a deal but they said it was at the other dealership after two days we called othe drove 45 miles to go there was willing to pay cash I thought we had a deal but they said it was at the other dealership after two days we called other dealership and found out they’re not selling it why put it on the Internet and the salesman never called us More