Simpson Buick GMC of Buena Park

When I submitted to KBB for a price quote, the first one I received was Taylor Cross. We made an appointment for the day after Christmas and I met with Taylor. Brian Cross gave me my Test Drive and I fell I received was Taylor Cross. We made an appointment for the day after Christmas and I met with Taylor. Brian Cross gave me my Test Drive and I fell in love with the GMC Yukon Denali. Both men were very empathetic about my plight for wanting a new car and both worked hard to earn my business. When my car was ready Taylor and Brian arranged for me to drop off my old car and they both made sure I was completely aware of the new Yukon's features and helped sync my phone and set up OnStar. It was one of the best car buying experiences I have ever had. Mark St Germain More

I do not have the time or patience for visiting several dealerships, so my plan was to do as much by email and online research as possible. Riyaz Mansuri was helpful, knowledgeable and respectful of my ti dealerships, so my plan was to do as much by email and online research as possible. Riyaz Mansuri was helpful, knowledgeable and respectful of my time and really listened to make sure he found the right vehicle for me. It was because of his professionalism and attention to detail that I chose to bypass at least 4 other dealerships in my area and drive an extra 20 miles just to work with him and ultimately purchase from Simpson Buick GMC. More

We HIGHLY recommend this dealer and found them not only helpful, confidence-building, courteous and 2nd-mile customer oriented, but knowledgeable and responsive to our every question. We drove from San Di helpful, confidence-building, courteous and 2nd-mile customer oriented, but knowledgeable and responsive to our every question. We drove from San Diego up, but it was WORTH every bit of the effort and have encouraged everyone in our area to consider them as a MUST visit when considering a new car purchase! More

Riyaz Mansuri was the sales professional that sold me my 2010 Yukon Dinali in August 2010. He was higly professional and exceptionally knowledgable about every feature/aspect of the vehicle. The sales exp 2010 Yukon Dinali in August 2010. He was higly professional and exceptionally knowledgable about every feature/aspect of the vehicle. The sales experience was outstanding and I highly recommend him! More

Seamless transaction, very timely deal. Wo Rr ked with me on the car, what I wanted, and met me on thr eventual price. Was a present to my wife and they supplied a huge bow, gilled ip and washed the car. on the car, what I wanted, and met me on thr eventual price. Was a present to my wife and they supplied a huge bow, gilled ip and washed the car. Wife was delighted. Will be back in the Spring to work with them on an Acadia, although we no longer live close-by. The Cranes More

I would like to take my time to thank James Simpson in the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its w the maintenance dept - He is always very friendly, and never overwhelmed - always having time to answer all my questions and making sure my car its well taken care of. Always comes trhu for me even when I don't have an appointment. More

Mr. Mansuri found the vehicle with the desired options for me. I was pleased with the protection rated 5 star front crash and side impact crash. On a recent 800 mile trip, I found the Terrain quiet and for me. I was pleased with the protection rated 5 star front crash and side impact crash. On a recent 800 mile trip, I found the Terrain quiet and comfortable on the highway. Around town, the Terrain is very responsive.smouchou More

I have been going to simpson for three years. I have always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them always sworn by there work and thought they were the greatest guys. Boy was I wrong. They are a bunch of thieves. I had my sun roof repaired by them a few years ago while my truck was still under warranty. The first time it rained my sun roof leaked so I took it in. I was told that it was a drain that was pluged and they cleared it for free. I was very happy, but being in southern california it does not rain much so I could not really tell if they fixed the problem. So the next time it rained it leaked again so I took my truck into them. They did the same bandaid and I thought it was ok. Today I went in because we have been getting a lot of rain and my roof was leaking real bad. Now that my truck has 100,000 miles and I am way out of my warranty they told me that I have a bad sunroof and its going to cost $900 to reseal it, and if they need to replace it, it would cost $2200. So if you are looking for a great dealership to buy a GMC or a place to have it serviced DO NOT GO TO SIMPSON. More

Service manager kept me informed daily on progress on the service required. The part required to replace the transition control module was unavailable from GM and required ten days to be completed which was service required. The part required to replace the transition control module was unavailable from GM and required ten days to be completed which was a long time without the vehicle. There was a rental car available during this period which helped with my transportation needs. More

All of my required service issues were taken care of in one day in a very friendly and professional manner. James is very customer oriented and listens to make sure all requested service is completed. Th one day in a very friendly and professional manner. James is very customer oriented and listens to make sure all requested service is completed. The service department goes that extra mile to please the customer and have the vehicle ready and washed for pick up. I just happen to be one of those very satisfied customers of Simpson GMC. More