Simpson Buick GMC of Buena Park

I had a great time buying my new Sierra from Simpson Buick GMC. They knew everything that I wanted to know about the model and made it a smooth process. Buick GMC. They knew everything that I wanted to know about the model and made it a smooth process. More

I had a great experience at Simpson Buick GMC. They responded to my request within a few minutes. I received a nice phone call asking for details and was emailed a response within minutes of hanging u responded to my request within a few minutes. I received a nice phone call asking for details and was emailed a response within minutes of hanging up. Their finance department got me approved for a rate I wasn't expecting and had me in and out in about an hour. More

I had a great experience buying my new 2013 GMC Terrain from Simpson Buick GMC. Carlos was very knowledgable and Ali was able to get me financed after dealerships told me I needed a cosigner. from Simpson Buick GMC. Carlos was very knowledgable and Ali was able to get me financed after dealerships told me I needed a cosigner. More

Very Shady! Be careful when buying a car from this dealership. I purchased a car from here the price was agreed upon and then they came back with a line item for 300.00 which was described as some pa dealership. I purchased a car from here the price was agreed upon and then they came back with a line item for 300.00 which was described as some paint protection obviously just a way to get more money. I told them to take that off, next they came back with a work sheet that had sales tax on the MSRP of the vehicle and not the agreed upon price. I was told that sales tax is charged before discounts and rebates and I figured o.k. its just like a new cell phone. Well I got on my phone and found out that was a blatant lie and when confronted it was changed and some excuse like they charged wrong county sales tax was made, the difference was close to 800.00. I will also be reporting them to the BBB because I'm sure they are screwing the state of California by under reporting sales tax when they get away with this and just put it in their pocket. So this is my story if you want to buy a car from them fine, I did just be aware that once you agree on a price they will try all kinds of tactics and lies and what I consider illegal information and practices to try to get more money out of you. Be careful! More

Great customer service by Ted Diesel, no up-selling of unneeded services. Ted has taken care of my vehicle since its first oil change. I have also dealt with the service techs who have advised what is rec unneeded services. Ted has taken care of my vehicle since its first oil change. I have also dealt with the service techs who have advised what is recommended and/or needed. More

I've been coming to Simpson Buick GMC for several years now, and have had nothing but stellar service--both in the service department and sales department. The service team is prompt, friendly and always t now, and have had nothing but stellar service--both in the service department and sales department. The service team is prompt, friendly and always there to provide advice on when future services are required, but never sells me on something I don't need. We always have a wonderful experience. I wouldn't bring my car anywhere else! More

I bought a GMC Sierra 2011, really great service! Everything was very simple and handled professionally by the dealership. I would definitely recommend this dealership! Everything was very simple and handled professionally by the dealership. I would definitely recommend this dealership! More

They gone above and beyond my expectations with what I have asked for. Been advised on things that we may have missed and let me know estimated costs on all items. Service is done in time requested. have asked for. Been advised on things that we may have missed and let me know estimated costs on all items. Service is done in time requested. More

Service advisor Jose Vinas and Service Manager Jay Malloy are always give me GREAT service and are also just the nicest paople to deal with. are always give me GREAT service and are also just the nicest paople to deal with. More

I've scheduled an appointment online (July 29@ 9:30)thinking that my "wait time" would be considerably shorter than just "dropping in". Was I wrong! I waited 2.5 hours just to get an oil change. W 9:30)thinking that my "wait time" would be considerably shorter than just "dropping in". Was I wrong! I waited 2.5 hours just to get an oil change. Waiting 2.5 hours for an oil change is not acceptable. More