Toyota of Simi Valley - Service Center

Oscar provided ongoing communication with me about the stages of service. He offered the options for services and explained them to me. He accommodated my timing. Another positive experience. FYI: I li stages of service. He offered the options for services and explained them to me. He accommodated my timing. Another positive experience. FYI: I live in Newbury Park, so I cannot use your transportation service. Can you please rethink that policy? I really appreciated the service I received when buying my car and I really like the maintenance service, but it is a hassle for me to get a ride to and from Simi from NP. Thanks for considering this request. More

The tech who serviced my car was amazing he sent a very detailed video of my car, never had one so thorough and clear. The advisor sucked big time, honestly most of them suck and just try upselling me even detailed video of my car, never had one so thorough and clear. The advisor sucked big time, honestly most of them suck and just try upselling me even when I tell them I already have an issue. Only one I like is Kevin, he’s great, obviously he tries upselling like they all do, but he actually tries with stuff I need and explains well. Steven the one had this time sucked big time; I asked about how much it costs to fix my cracked windshield and he tried to get me to buy a whole bunch of services before even answering my question. Then he tried again right after finally telling me an estimate. His energy too is just sucky, not friendly at all. This review is only three stars and not one because of how good the service mechanic guy was with his video. More

Oscar was very kind, friendly knowledgeable, and answering all of my questions. Always goes above and beyond my car was serviced well thank you. answering all of my questions. Always goes above and beyond my car was serviced well thank you. More

Had a solid experience with Manish. He gave a fair price for the service it was a very enjoyable experience. He gave a fair price for the service it was a very enjoyable experience. More

Great customer service and fast service always on time with promised great communication with customer! with promised great communication with customer! More

Was fixed fast which I appreciate mannish dharma was really helpful they fixed it right really helpful they fixed it right More

I trust Simi Valley Toyota to service my vehicle because they are reliable, honest and transparent about all the services necessary to keep my vehicle safe. They also service my car quickly and offer excell they are reliable, honest and transparent about all the services necessary to keep my vehicle safe. They also service my car quickly and offer excellent customer service. More

excellent, speedy, hassle-free service, Debbie was a personable, friendly, efficient service rep and made the experience a breeze. personable, friendly, efficient service rep and made the experience a breeze. More

Oscar was amazing - took the time to explain everything that was being done to our vehicle and kept us informed while it was being serviced that was being done to our vehicle and kept us informed while it was being serviced More

With great pleasure in writing this review for Robert Hudson and Simi Valley Toyota! I had such a pleasant and easy service appointment. After coming here, I realized that I should have switched dealer/s Hudson and Simi Valley Toyota! I had such a pleasant and easy service appointment. After coming here, I realized that I should have switched dealer/service departments a long time ago. Robert is very kind and courteous and especially patient with all my questions. Thank you for being the model service advisor and service department. I love it when businesses know that they are there because of their customers. More