Toyota of Simi Valley - Service Center

I would like to extend my thanks for the assistance I received with the road hazard issue regarding my Sequoia. Katie S. and the technicians in the Service Department handled the repairs and maintenance received with the road hazard issue regarding my Sequoia. Katie S. and the technicians in the Service Department handled the repairs and maintenance promptly. Katie kept me informed every step of the way until the issues were fully resolved. More

Like every time my car maintenance experience was great. The orderly checks and updates were really helpful. The orderly checks and updates were really helpful. More

Our most recent appointment at Simi Valley Toyota went well. Rob, our service advisor is easy to work with and all work was completed in a timely manner. I very much appreciate getting the ride home rath well. Rob, our service advisor is easy to work with and all work was completed in a timely manner. I very much appreciate getting the ride home rather than waiting at the dealership for several hours. Mike, the driver, is very friendly and easy to chat with. He was also right on time when he picked me up at home to take me back to the dealership to get my car. The is a very valuable and appreciated service that is not available at all dealerships. More

You forgot, again, to put the weather strip in left passenger side. Makes me think what else was forgotten, wouldn’t you think that? I mean honestly and if the brake noise is normal why don’t I hear i passenger side. Makes me think what else was forgotten, wouldn’t you think that? I mean honestly and if the brake noise is normal why don’t I hear it on other Tundras? It’s really loud man. And embarrassing. Anyway, Rob you’ve been great at trying to troubleshoot everything. If you’re going to suggest another shot then I’ll go one more time but know this first week I cannot. More

Fantastic across the board. Oscar in the Service department is professional, courteous, and knowledgable. I will come to Simi Valley Toyota for all of my vehicle maintenance nee Oscar in the Service department is professional, courteous, and knowledgable. I will come to Simi Valley Toyota for all of my vehicle maintenance needs. More

My thanks to the Service Department. KatieS and the technicians resolved the road hazard issues with my Sequoia TRD Pro. I was informed every step of the process. KatieS and the technicians resolved the road hazard issues with my Sequoia TRD Pro. I was informed every step of the process. More

Great customer svc. Service rep attentive & pleasant. Super nice clean waiting area with tv's snacks & complimentary coffee/tea. Service rep attentive & pleasant. Super nice clean waiting area with tv's snacks & complimentary coffee/tea. More

Friendly and effective staff. Service completed in a timely manner. Easy communication. Nice, easy access facility. Service completed in a timely manner. Easy communication. Nice, easy access facility. More

I bring my car to First Toyota of Simi Valley for all my maintenance needs. They provide great service, super fast. The shuttle is very convenient. maintenance needs. They provide great service, super fast. The shuttle is very convenient. More

Raul, the service advisor was courteous and knowledgeable. He was prompt in sending the car for service and provided me with the exact time frame for completion. Also, he arranged for ride to m knowledgeable. He was prompt in sending the car for service and provided me with the exact time frame for completion. Also, he arranged for ride to my home and pick up from home promptly. More