Toyota of Simi Valley - Service Center

Easy to schedule an appointment. Even got one same day, which is unheard of for a dealership. Even got one same day, which is unheard of for a dealership. More

Manish has been very kind, knowledgeable, quick, and efficient in guiding me through my vehicle’s service at Toyota. Great service! Thank you Manish! efficient in guiding me through my vehicle’s service at Toyota. Great service! Thank you Manish! More

Dealership easy to get to. I was welcomed by service representative Rob. This was my first time there. All issues handled as communicated. I am very pleased with my experie I was welcomed by service representative Rob. This was my first time there. All issues handled as communicated. I am very pleased with my experience. More

Everyone was courteous and helpful from phone calls to in person. The whole process was efficient and pleasant. Katie, who helped me out, was fantastic. Thank you for making our experience from buying our person. The whole process was efficient and pleasant. Katie, who helped me out, was fantastic. Thank you for making our experience from buying our car to service an A+ experience. More

Original service quote for oil change ( synthetic) and tire rotation was $175 which I thought was excessive . I took off the tire rotation and was quoted $120 for just the oil which I still thought was ov tire rotation was $175 which I thought was excessive . I took off the tire rotation and was quoted $120 for just the oil which I still thought was overpriced but approved . When the car was done service guy presented bill for $65 and I was pleased with that so I will come back . Note :Been a customer for 15 years . More

Always on time, friendly and helpful. Clean environment, nice waiting room. Respectful staff and management. Clean environment, nice waiting room. Respectful staff and management. More

My greeting was Quick & friendly. My service team was communicative and efficient. Robert Hudson explained throughly and patiently answered questions. My shuttle driver Mike IS THE BE My service team was communicative and efficient. Robert Hudson explained throughly and patiently answered questions. My shuttle driver Mike IS THE BEST! Overall as usual a terrific experience at Simi Valley Toyota More

Always friendly looks out for the customer. Always keeps you informed of what is happening with your vehicle Always keeps you informed of what is happening with your vehicle More

Everything went fine. They honored my coupon that was 10 days expired, I appreciated that. Was out in 52 minutes! During my waiting an incident occurred between two of They honored my coupon that was 10 days expired, I appreciated that. Was out in 52 minutes! During my waiting an incident occurred between two of the SVT employees. Verbal and physical assault happened. It was quite embarrassing to be waiting for your vehicle when two grown men are verbally assaulting each other with F bombs and insults very loudly. One of the employers actually went around the counter and pushed the other one while sitting in his car. I found this uncalled for and not one acting manager to intervene. No apology from any one! Beyond unprofessional! More

Great customer service. Knowledgeable associates. Two hours in and out. Not bad for no appointment. Knowledgeable associates. Two hours in and out. Not bad for no appointment. More