Toyota of Simi Valley - Service Center

The service team were cordial and helpful. Oscar Gonzalez listened to my concerns and help solve the root problem. Oscar Gonzalez listened to my concerns and help solve the root problem. More

Rob Osborn was great at the service department. I appreciate the help.Thanks for the great service. I appreciate the help.Thanks for the great service. More

I don't appreciate being taken advantage of. I was told because i had a nail in the tread, i needed to buy a new tire plus get an alignment. I was told the tire couldn't be fixed. That was a lie I was told because i had a nail in the tread, i needed to buy a new tire plus get an alignment. I was told the tire couldn't be fixed. That was a lie! I took it to a local tire place and they were able to plug the tiny hole. I was quoted $388.00 to repair. I ended up paying $25.00. Very disappointed in that deceit just to make a few bucks. I've been leasing car since 2016. I've never felt so taken advantage of since im a woman. Bad business practices! More

The service advisor Katie was very knowledgeable and helpful. The service was performed on time and at a very competitive price. helpful. The service was performed on time and at a very competitive price. More

Very helpful and efficient without being pushy. Estimated wait time given to complete the service was right on the dot. Would definitely recommend to other ppl. Estimated wait time given to complete the service was right on the dot. Would definitely recommend to other ppl. More

Great service. Again Raul provided great customer service and the person that drives the shuttle (Michael I think) was very nice and friendly with a good attitude. Again Raul provided great customer service and the person that drives the shuttle (Michael I think) was very nice and friendly with a good attitude. Usually service at other dealerships is like the DMV. So I say good job Simi Toyota. Thank you. More

Brought vehicle in on Friday morning of Memorial Day weekend. Visit was for several periodic services and to investigate occasional thumping noise. It was very, very busy! Periodic services were all don weekend. Visit was for several periodic services and to investigate occasional thumping noise. It was very, very busy! Periodic services were all done quickly. Expert technician for investigating thumping noise was very busy, so I let them keep the car overnight. He was able to diagnose the problem (problem with a front shock) and do the repairs early Saturday. I had the vehicle back on Saturday evening of the Memorial Day weekend! Excellent service, especially considering their workload! Over the years I have purchased at least 4 vehicles (2 new, 2 used) from this dealership and they have always treated us well. Bravo for a job well done! More

Appreciated Isaac taking the time during the Memorial Day car sale to help me with getting my car set up online. car sale to help me with getting my car set up online. More

Everything was done, recall and 10,000 oil change plus buffed out a scratch. Was easy and on time buffed out a scratch. Was easy and on time More

Another pleasant no worries experience at Simi Valley Toyota. My routine service proceeded without drama or conflict. Recommend this establishment very highly. Toyota. My routine service proceeded without drama or conflict. Recommend this establishment very highly. More