Simi Valley Toyota

my dealer visit was great. sarvando was a great help he was very courteous and very nice. he helped us in every way possible he found exactly the car we wanted and gave us a great price. overall the visit was very courteous and very nice. he helped us in every way possible he found exactly the car we wanted and gave us a great price. overall the visit to dch toyota of simi valley was great and i would recomend it to people that are looking for a fun car to drive. More

FIRST OF ALL,THIS REVIEW WOULD HAVE BEEN DONE YESTERDAY BUT MY COMPUTER WAS NOT WORKING.THE INTERNET WAS DOWN THE CAR I BOUGHT FROM DCH SIMI VALLEY WAS A 4RUNNER SPORT EDITION WITH 4 WHEEL DRIVE MY EXPE BUT MY COMPUTER WAS NOT WORKING.THE INTERNET WAS DOWN THE CAR I BOUGHT FROM DCH SIMI VALLEY WAS A 4RUNNER SPORT EDITION WITH 4 WHEEL DRIVE MY EXPERIENCE WITH JASON WAS POSITIVE. I BOUGHT THE CAR YESTERDAY BUT HAD TO GO BACK TODAY AS THERE WAS DAMAGE TO THE CHROME GRILL.JASSON STATED HE WOULD WRITE A WORK ORDER SO THE REPAIR COULD BE DONE.I APPRECIATED HOW HE LOOKED AT THE SITUATION AND FOUND A FAIR SOLUTION. JASON WAS THE FIRST SALES PERSON I MET AT THE DEALERSHIP AND ALWAYS TREATED ME WELL. JASON WOULD ACKNOWLEDGE WHEN HE DID NOT HAVE AN ANSWER RATHER THAN TRY AND FAKE AN ANSWER. I RESPECT WHEN SOMEONE WILL ADMIT WHEN THEY DO NOT KNOW SOMETHING.ALSO HOW HE HANDLED THE PROBLEM WITH THE CHROME GRILL WAS VERY POSITIVE. HE NEVER PUT PRESSURE ON ME TO BUY A CAR AND JUST SPOKE OPENLY ABOUT THE COST OF THE CAR. DANNY SCOTT WAS ANOTHER INTERESTING BUT POSITIVE EXPERIENCE.HE TRIED VERY HARD TO BE OPEN REGARDING THE COSTS OF THE TWO DIFFERENT CARS I WAS INTERESTED IN AND ACTUALLY WENT OUT OF HIS WAY TO GET A CAR FROM ANOTHER DEALER FOR ME.THE DEAL ALMOST DID NOT HAPPEN AS I COULD NOT FIND MY TITLE FOR THE CASH FOR CLUNKERS PROGRAM.DANNY WAS FAIR AND GAVE ME TIME TO FIND THE TITLE WHICH I EVENTUALLY DID.HE ALSO WAS A STRAIGHT SHOOTER WHICH I APPRECIATED FROM THE START. ALSO DEALT WITH GUS,IN SALES, WHO WAS PROFESSIONAL IN ADDITION,THE FINANCE OFFICER I DEALT WITH WAS ALSO FAIR AND PLEASANT DURING THE TRANSACTION. More

Brian Lamb sold me a Toyota Camry XLE on August 14th. He was very pleasant, helpful, courteous, knowledgeable and honest. He answered all my questions, with patience, to my entire satisfaction. Because of was very pleasant, helpful, courteous, knowledgeable and honest. He answered all my questions, with patience, to my entire satisfaction. Because of the above, I will highly recommend this dealership to anyone that is thinking of buying a Toyota. Congratulations for this excellent employee!!! Best regards. Maria Pilar Lamping More

We were very satisfied with everyone that we delt with in buying our new Toyota. We were introduced to the General Manager, Sales Manager,Parts Manager and Service Manager. Everyone was very friendly and h buying our new Toyota. We were introduced to the General Manager, Sales Manager,Parts Manager and Service Manager. Everyone was very friendly and helpful. We would definity recommend DCH Toyota Simi Valley to anyone. More

Bought a new Sienna CE from this dealership after struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to lo struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to locate the car, and finding a salesperson who took the time to communicate. It was extremely difficult to find a reasonable dealer at this time, for the KLUNKER program turned the car market in to a SELLER's MARKET. I called Simi Valley dealership knowing it might be my last stop before deciding on a different make/model or settling for a BLACK color Sienna. Thom was straight forward from the beginning and didn't want to push for something he wanted. He listened well, and understood what the buyer wanted perfectly. CANNOT SAY I got the best price in town, but I was pleased with the final numbers and the overall service. It was a fair deal for both the BUYER and the DEALER. More

Thank you Vidal Casares for being honest you are GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 month GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 months ago and now this one 2010..we will always be loyal customers...Thanks again More

Jeff Johnson did an excellent job finding me the car I wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the deal wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the dealership end went smoothly. This was a stressful week for me as my oldest daughter was getting married. Jeff really went out of his way to make my purchase easy. He even helped the detail crew wash the car. More

I had researced the 2010 Prius for about 8 months as I planned to replace my 10 year old Mazda MPV Van for my wife. My wife wanted the Barcelonia Red color and I wanted the Prius 11 model. "The Clunkers planned to replace my 10 year old Mazda MPV Van for my wife. My wife wanted the Barcelonia Red color and I wanted the Prius 11 model. "The Clunkers Car" program was launced on July 24th and I wanted to take advantage of that program as well. I called DCH Toyota on Monday July 20th and Vidal answered the phone. I asked him if he had the car in stock and he said he did. I said "I'll be right down to take a look." I drove to the dealership and Vidal gave me a tour in the car with myself driving and I loved the car. Vidal was very knowledgeable of the car and explained and answered all my questions. We went back into the showroom and Vidal went through all the paperwork with me for the sale, but I had to wait until Friday July 24th before I could take delivery as that was the first day the program would be launched. On Friday I came back with my wife and Vidal had the car all washed and detailed and ready for pick up. We completed the sale with ease and then Vidal took us out and gave us a complete run-down from A to Z as to the car. Vidal was very curtious to my wife in helping her hook up her IPOD which other than the color red, was all she cared about with the car. I also was very pleased with "Bejan" the finance manager at DCH. He was very easy to work with and explained all the financial matters very clearly. I purchased both the extended warrenty and maintenance for the first 11 5000 mile checkups. I know from speaking to several Toyota Prius owners in my city over the past eight months whom use DCH Toyota for their car maintenance that they like DCH very much. In summary, the purchase of my 2010 Toyota Prius has been a very pleasant experience. More

100% Friendly, efficient, well mannered, staff!!! 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever met! He is very up front & honest! He wants to make you feel comfortable and secure with your purchase. Thank you for going above and beyond the call of duty!!!! :) We will refer all our friends & family to Vidal & Angel @ DCH Toyota!!! More

Our Sales person, Vidal, was very professional. This was a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend th a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend this dealership over the Northridge, dealership. More