Simi Valley Toyota

Overall, had a good experience at the dealer. The salesperson still calls to check-up on your satisfaction of the car and ask if you have any questions. Shows a lot of concern and also reminds you t salesperson still calls to check-up on your satisfaction of the car and ask if you have any questions. Shows a lot of concern and also reminds you to not miss their free car maintenance such as oil change. More

I HATE buying cars and dreaded this experience. But I found DCH online and the immediate response I got from Tracy Kennedy got me to DCH. She is amazingly friendly. But more to the point, she is amazingl found DCH online and the immediate response I got from Tracy Kennedy got me to DCH. She is amazingly friendly. But more to the point, she is amazingly straightforward, down-earth, honest and without any pushing or traditional selling whatsoever. She responded to all my questions and concerns immediately and made the buying experience actually great. And Bijan in financing blew me away. He's incredibly experienced, knowledgeable and truly worked me to get the best financing I could imagine. Way better than even my credit union which always beat everyone in the past. My car came all set and equipped with everything as I'd requested. And all the follow-up questions and things that have to be done were also done quickly and to my satisfaction. And it seems that everyone in the place is friendly without that pushiness you see in most dealerships. Highly recommend them...am going there for my service even though they're not the closest one to my house. More

I purchased a 2011 Highlander from Verdine Dixon, he was very kind, friendly and professional, Verdine was able to answer all my questions and concerns about the Suv. I look forward to work with Verdine aga very kind, friendly and professional, Verdine was able to answer all my questions and concerns about the Suv. I look forward to work with Verdine again in the future and recommend the dealer to my friends Thanks Jose and Clara Ariza. More

This was a pleasant experience for what is usually a painful process. I dealt only with Gus Herrera - no high powered sales managers or arm twisting closers. Even when it got to the meeting with the f painful process. I dealt only with Gus Herrera - no high powered sales managers or arm twisting closers. Even when it got to the meeting with the finance manager (also a terrific guy), there were no tense discussions about add ons. The final price was excellent. The time spent to test and drive and examine various models was as long as I wanted. No question or request was too small. I will be sending all of our employees to this dealership with my highest recommendation. More

It was a very nice experience dealing with them. I bought a used Prius from and their service was excellent. I would recommend them to my friends for any purchase. They have a huge inventory and a very frien a used Prius from and their service was excellent. I would recommend them to my friends for any purchase. They have a huge inventory and a very friendly staff. If you live in the valley, look no further. More

My experience at DCH Toyota was a pleasant one. I was greated by Servando who was patient and showed me several vehicles while remaining patient waiting for me to make my choice. He was patient and very greated by Servando who was patient and showed me several vehicles while remaining patient waiting for me to make my choice. He was patient and very knowledgable of the features in each car he showed me. I hung around the dealership for a while, undecisive of my choice. As I was leaving DCH Toyota, I was greated by Hugh Dodson who asked me if I had been helped. He was friendly and had an easy demeanor. I told him I was interested in a Prius. He quickly offered to help me and took me for a test drive. Because of the great customer service, knowlegeable staff, and the friendly demeanor of the entire staff at at DCH Toyota of Simi Valley, I left with a new car. I would also lie to point out that Michael Dowl in the Finance department was as friendly, patient, and informativeas Hugh and Servando. I would definetely recommend DCH Toyota, and I would definetely go back for my future car purchases. More

I was very pleased with my entire experience with Jeff at dch. I had gone there just to test drive a highlander and the service, information, knowledge and the no haggle experience that Jeff provided resulte dch. I had gone there just to test drive a highlander and the service, information, knowledge and the no haggle experience that Jeff provided resulted in me buying the car a week later. I liked the fact that he didn't use any high pressure tactics and was very upfront and pleasant about everything. I went to the dealership twice before I actually bought the car but Jeff never lost his patience but was very helpful through the whole process. I have already recommended dch Toyota and specifically Jeff Johnson to my friends and family. More

Hugh was very helpful and not pushy. He made sure that all our questions were answered. Tim in the finance department was very pleasant and helpful. He made sure things went smoothly. In comparison to oth all our questions were answered. Tim in the finance department was very pleasant and helpful. He made sure things went smoothly. In comparison to other dealerships we’ve been to there wasn’t the pressure or the feeling that something was being pulled on us. I was back at the Toyota Dealership two days later with questions. Brian came out to help me. He patiently went over my questions and made sure that I understood. More

I shopped for a Prius online and got a very pleasant experience at this Dealer. Natalee found the exact car I was looking for at a very reasonable price and had it ready for me at the time convenient f experience at this Dealer. Natalee found the exact car I was looking for at a very reasonable price and had it ready for me at the time convenient for both my wife and me. Jeff took over when we reached the dealership - the whole transaction with financing took an hour. Very Highly recommended Dealership. More

I have consistently received impeccable service from this dealership since I purchased my 2005 Prius from them (6 years). I cannot speak highly enough of every facet of the service department, which is unpar dealership since I purchased my 2005 Prius from them (6 years). I cannot speak highly enough of every facet of the service department, which is unparalleled in my own experience (my last car was a 7 series BMW and I still did not receive as satisfying an experience as I have with DCH.) More