Simi Valley Toyota

Bought a new Sienna CE from this dealership after struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to lo struggling to find a fair-minded dealer with a fair price. Spent more than a week doing research on the car, calling/visiting different dealers to locate the car, and finding a salesperson who took the time to communicate. It was extremely difficult to find a reasonable dealer at this time, for the KLUNKER program turned the car market in to a SELLER's MARKET. I called Simi Valley dealership knowing it might be my last stop before deciding on a different make/model or settling for a BLACK color Sienna. Thom was straight forward from the beginning and didn't want to push for something he wanted. He listened well, and understood what the buyer wanted perfectly. CANNOT SAY I got the best price in town, but I was pleased with the final numbers and the overall service. It was a fair deal for both the BUYER and the DEALER. More

Thank you Vidal Casares for being honest you are GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 month GREAT!!!!! parents love their new Corolla..It was a very pleasant experience!! This is car number 2 we have a 2009 Corolla we bought from you 6 months ago and now this one 2010..we will always be loyal customers...Thanks again More

Jeff Johnson did an excellent job finding me the car I wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the deal wanted and having it prepped and ready to go on short notice. I was buying a new Corolla under the cash for clunkers program. Everything on the dealership end went smoothly. This was a stressful week for me as my oldest daughter was getting married. Jeff really went out of his way to make my purchase easy. He even helped the detail crew wash the car. More

I had researced the 2010 Prius for about 8 months as I planned to replace my 10 year old Mazda MPV Van for my wife. My wife wanted the Barcelonia Red color and I wanted the Prius 11 model. "The Clunkers planned to replace my 10 year old Mazda MPV Van for my wife. My wife wanted the Barcelonia Red color and I wanted the Prius 11 model. "The Clunkers Car" program was launced on July 24th and I wanted to take advantage of that program as well. I called DCH Toyota on Monday July 20th and Vidal answered the phone. I asked him if he had the car in stock and he said he did. I said "I'll be right down to take a look." I drove to the dealership and Vidal gave me a tour in the car with myself driving and I loved the car. Vidal was very knowledgeable of the car and explained and answered all my questions. We went back into the showroom and Vidal went through all the paperwork with me for the sale, but I had to wait until Friday July 24th before I could take delivery as that was the first day the program would be launched. On Friday I came back with my wife and Vidal had the car all washed and detailed and ready for pick up. We completed the sale with ease and then Vidal took us out and gave us a complete run-down from A to Z as to the car. Vidal was very curtious to my wife in helping her hook up her IPOD which other than the color red, was all she cared about with the car. I also was very pleased with "Bejan" the finance manager at DCH. He was very easy to work with and explained all the financial matters very clearly. I purchased both the extended warrenty and maintenance for the first 11 5000 mile checkups. I know from speaking to several Toyota Prius owners in my city over the past eight months whom use DCH Toyota for their car maintenance that they like DCH very much. In summary, the purchase of my 2010 Toyota Prius has been a very pleasant experience. More

100% Friendly, efficient, well mannered, staff!!! 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever met! He is very up front & honest! He wants to make you feel comfortable and secure with your purchase. Thank you for going above and beyond the call of duty!!!! :) We will refer all our friends & family to Vidal & Angel @ DCH Toyota!!! More

Our Sales person, Vidal, was very professional. This was a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend th a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend this dealership over the Northridge, dealership. More

Everyone was very polite, patient, and answered all of my question. The length of the buying process was quite a bit shorter than that of another local dealership. Everyone was very professional. I got the f question. The length of the buying process was quite a bit shorter than that of another local dealership. Everyone was very professional. I got the facts about the loan information very quickly. There was no pressure to buy a specific vehicle.I bought a 2010 Prius and was very thrilled with it. My best friend was thrilled with the car, and I'm sure my will be, too. I have had two other hybrid cards in the past, including a first generation Prius. It is hard to describe how much more fun it is to drive a hybrid, rather than a simple piston engine. I look forward to continued contact with the fine people at the dealership when I come in for the 5,000 checkups.You are fortunate to have such outstanding employees. More

Friendly staff, promt service, attn. to custermers needs and coments. I did not have to be there for hours hageling over price. Was given the lowest price right off the bat. They filled up my tank and washe and coments. I did not have to be there for hours hageling over price. Was given the lowest price right off the bat. They filled up my tank and washed the car and had it waiting for me out front after I signed the loan docs. I would recomend this dealership to others and I would go back again for future purchase. More

This was the most enjoyable and satisfying car experience I've ever had. From my initial email contact with Jeff Johnson to working through the details of the vehicle and closing the transaction with Vidal, I've ever had. From my initial email contact with Jeff Johnson to working through the details of the vehicle and closing the transaction with Vidal, the whole experience was very comfortable and ran smoothly. There were no surprises and they and the dealership met and exceeded all of my expectations in terms of price, customer service, quality, and knowledge. It should be noted that I was referred to Jeff and this dealership initially by my cousin who recently purchased a new vehicle through them and also had a great experience. Overall, I would highly recommend that anyone in the market for a car should contact Simi Valley Toyota. Furthermore, I would encourage requesting to work with Vidal or Jeff. Vidal in particular did a great job of making the process very easy and quick. More

We were there (DCH) for my old 2002 service yesterday. While waiting and being curious on how the new models feature nowadays, we walked across to the Sales section. Vidal walked up and greeted us right While waiting and being curious on how the new models feature nowadays, we walked across to the Sales section. Vidal walked up and greeted us right away, looking for anything that he could help us with. We were honest to him that we were not planning to buy anything but just being 'nosy' on what's new. Despite the facts we were just browsing around, he was so friendly and show us from car to car to another car that we'd love to explore. I wanted to see this and my wife wanted to see that (I lost count how many cars we looked myself). He is also very humor and never make you feel any pressure on not buying anything. He gave us a great tour and service that surprised us. We shaked hands and left and promised he'd be helping us on our next car. Guess what, this morning my wife brought up the idea to trade in our old car (well, she wants to smell the new car). Toyota is always our first choice for their reliability, quality and price. We went back to see Vidal. He gave us good advice and service that we drove out our new car in no time. We are very impressed with his consistant humor, service and willing to help spirit. We are happy with his serice in general. More