Simi Valley Toyota

Hugh Dodson was incredibly helpful and knowledgable; if he didn't have an answer, he got it for us. I can't rate "work" because we haven't had any performed by the dealership. Bijan, in Finance, was also he didn't have an answer, he got it for us. I can't rate "work" because we haven't had any performed by the dealership. Bijan, in Finance, was also very thorough and helpful. I'm loving my new Prius and looking forward to having the "extras" added next week. My experince with Hugh Dodson and this dealership was very positive, and I'll be back for all of my maintenance needs. Thanks, Hugh!!! More

Jon, my salesman was great. He asked what I was interested in and never tried to up-sell me or talk me into a more expensive car. There were no "games", he did everything he said he would. The deal interested in and never tried to up-sell me or talk me into a more expensive car. There were no "games", he did everything he said he would. The dealership really worked with me and I feel I got a good deal on my new car plus 2.9% rate! Michael in finance was awesome too. Jon and Michael had me in a new vehicle is less than two hours, although I never felt rushed. Best of all, I left and didn't feel like I had been put through the ringer, which is often the case. Both Jon and Michael are an asset to this dealership. More

Very friendly, and patient and willing to answer any questions. They were very helpful in helping us coose our new vehicle. I would go to them again in the future. I did not feel like I was being pushed questions. They were very helpful in helping us coose our new vehicle. I would go to them again in the future. I did not feel like I was being pushed into something I did not want which can sometimes happen at some dealerships. More

Jonathan was great. Jonathan was very helpful when it came to looking for a car for your 17 year old. He was knowledgable. He was pleasant. He joked with my husband with made Jack happy. We originally came to looking for a car for your 17 year old. He was knowledgable. He was pleasant. He joked with my husband with made Jack happy. We originally went in to see a car around 5000 and after a few test drives ended up spending 11500.00. Thank you for your employees at DCH. we have purchased the last 2 cars from there More

Out of 4 internet sales inquiries I made to 4 different dealers Natalie was the only sales rep that called me back. She talked to me about what I was looking for, discussed possible matches and encouraged dealers Natalie was the only sales rep that called me back. She talked to me about what I was looking for, discussed possible matches and encouraged me to come in and take a look. When I arrived she was busy with another customer so the sales manager Brian stepped in. As the morning progressed Brian as sales manager became very busy assisting sales reps so he handed me off to Jeff. I know under typical circumstances this would seem like a frustrating experience, but it wasn't. Jeff was wonderful. He stepped right in without missing a beat, he was great. Then there was Michael the finance guy. Another terrific person that was a pleasure to work with. Throughout my time at the DCH Toyota of Simi Valley, while juggling other customers, Natalie made a point of checking in on me to make sure I was happy. The other thing I noticed as I hung around waiting for the various processes that take place when buying a car was how every single staff member I crossed paths with smiled and exchanged pleasantries with me. I don't know who at DCH oversees the culture of the dealership but don't change a thing your people are amazing. More

I rated this dealership a 5 because I was truly given great service. I did not expect to get a vehicle that day. Jeff Huff, the salesman who helped me, was GREAT and very helpful. Dean and Michael were a great service. I did not expect to get a vehicle that day. Jeff Huff, the salesman who helped me, was GREAT and very helpful. Dean and Michael were also very helpful. I got a 2007 Camry and I love it! I couldn't be happier. I have already reccomended DCH Toyota of Simi Valley to my friends and i will continue to do so. More

Our car sales associate,Pedro, was very helpful and knowledgeable. All our questions were answered and everyone made us feel very welcomed at the Toyota dealership. I will most likely recommend this de knowledgeable. All our questions were answered and everyone made us feel very welcomed at the Toyota dealership. I will most likely recommend this dealership to anyone I know who is in need of a new or used car! More

I believe I was being treated honestly by the saleman, sales manager and the finance manager. The saleman was very accomodating at getting us what we wanted and he made no attemps to pressure us. The fina sales manager and the finance manager. The saleman was very accomodating at getting us what we wanted and he made no attemps to pressure us. The finance manager didn't try to slip in any additional items that we were not interested in just to make more money for the dealership. I am satisfied with the price I paid for the vehicle. My salesman followed up with a phone call the day after we made the purchase. My wife loves the car. If I had to do it all over again, I wouldn't change a thing. Bravo DCH Toyota of Simi Valley. More

I searched the internet to review used inventory at a number of dealerships, in looking for a vehicle to purchase for my daughter. DCH Toyota was the most responsive to my inquiries. While other dealers number of dealerships, in looking for a vehicle to purchase for my daughter. DCH Toyota was the most responsive to my inquiries. While other dealerships were reluctant to make internet contact, Natalie was forthright in her communications. I even sent additional e-mails to one dealer to explain I do not care for phone contact due to slight hearing impairment, and would like to set up a test drive-they never wrote back! Upon entering the dealership I was asked if I needed help, and asked for Natalie. It wasn't long before I was test driving the vehicle I was interested in with Natalie as "co-pilot". She was knowledgible about the vehicle and very interested in all aspects of my purchase inquiries. I was so impressed with the presentations by this dealership, I decided to purchase an additional vehicle, and I will be returning in 2-3 months for a new vehicle purchase. The Manager, Brian, was also easily accessible, and additionally had e-mailed as well looking forward to my visit, etc.. I do not want to leave out the finance department-Michael was exceptional in describing all aspects of the forms-and making it enjoyable, rather than tedious as such things usually are. Thank you DCH, I will be back! James Munden 02/20/11 More

It was a near-perfect buyer experience. We were met outside by what turned out to be a fine, gracious salesman. We were treated courteously. After the deal had been struck, we were assigned to a quic outside by what turned out to be a fine, gracious salesman. We were treated courteously. After the deal had been struck, we were assigned to a quick financing rep. The paperwork was in order. We were then ntroduced to the service department. And the car was ready when promised. More