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Simi Valley Toyota
Simi Valley, CA
2,771 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity.
If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 PM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,771 reviews
January 05, 2008
DCH Toyota of Simi Valley is a dealership to avoid if you have to buy a car. People here are dishonest, and do not listen to you. You ask for something, and they give you something else. They will also fi have to buy a car. People here are dishonest, and do not listen to you. You ask for something, and they give you something else. They will also fill out a contract with different information and not the true information. I've been a Toyota owner for many years, and this Toyota dealership is one of the worst possible. DO NOT GO HERE. Remember, you will be dealing with the stereotypical "sleazy used car salesman." Watch out for the salespersons, sales managers, and finance managers. They do have several sales managers and finance managers, but the ones I dealt with and spoke to are corrupt. There did appear to be a few professional, decent salespersons, but because the final decision is ultimately up to their boss (e.g. managers, etc.) it doesn't matter since the managers I dealt with are corrupt. I dealt with a good number of employees at DCH Toyota of Simi Valley, and the majority of them all contributed to my horrible experience. They put up a nice face, but are very corrupt. After I raised some questionable practices and issues, they afterwards ignored me and didn't listen. They made excuses and didn't even try to make things right. There are several Toyota dealerships nearby who are much better. Consider Northridge Toyota and Keyes Toyota. There's also a dealership in Valencia, but I don't know how they operate because I've never been there. DCH Toyota of Simi Valley is a dealership to avoid if you have to buy a car. I don't know how there service department operates, so I can't entirely say, but if its anything like their sales and finance departments, then you will not want to go there because of a lack of integrity. Avoid this dealership at all costs! Go to a different Toyota dealership! More
by AJohnson
Employees Worked With
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