Simi Valley Toyota

Went to DCH to try and find my daughters first car. I told Mark what I needed and my price range and he gave us all kinds of choices. We ended up with exactly what we needed at a good price. Mark was gre told Mark what I needed and my price range and he gave us all kinds of choices. We ended up with exactly what we needed at a good price. Mark was great. Not the kind of car dealer we had delt with in the past. I would definatly recomend him. (and the cookies are great there. ;-)) More

I visited DCH Toyota on 8/17/11 pretty certain I would make a purchase that day. I highly recommend Cesar Garcia, my salesperson. He was patient and honest with me during my test drives of three differe make a purchase that day. I highly recommend Cesar Garcia, my salesperson. He was patient and honest with me during my test drives of three different vehicles and during the purchase process as a whole. He addressed my concerns and provided answers to my many questions regarding financing (or he obtained the answers quickly and efficiently). The whole process was very easy, stress-free and enjoyable due to Cesar's patient and easygoing nature. More

Very knowledgeable. Was not the typical pushy salesman. Didn't have to haggle. Shop around and couldn't beat the price or quality. Will definitely recommend the Christian and DCH. Didn't have to haggle. Shop around and couldn't beat the price or quality. Will definitely recommend the Christian and DCH. More

I was very pleased with customer service representatives there, particularly Caesar Garcia and Mark Blumberg. They were very dilligent as to telling me my options, explaining the financing and economics beh there, particularly Caesar Garcia and Mark Blumberg. They were very dilligent as to telling me my options, explaining the financing and economics behind the pros and cons of purchasing my vehicle, and what extras I should get. Further, they were very honest seeking to respond to my needs and circumstances rather than "push" an agenda. Further, both were very personable, easy going, and I pleasure to deal with. More

Talked to Christian on Saturday and came back on Sunday and talked with Mark. Both are wonderful. Ended up getting a great deal on a 2011 Toyota Corolla LE. Really did enjoy my experience there. Would defi and talked with Mark. Both are wonderful. Ended up getting a great deal on a 2011 Toyota Corolla LE. Really did enjoy my experience there. Would definately recommend my friends to them. More

Quickly in and out with a good no haggle price. Staff professional and courteous, no pressure sale. Jeff was knowledgable with regards to the Prius I purchased. Bijan got me a good deal on 125k extende professional and courteous, no pressure sale. Jeff was knowledgable with regards to the Prius I purchased. Bijan got me a good deal on 125k extended warranty. More

Claudio was friendly and approachable. He gave good customer service because he answered our questions and quickly accommodated our requests. There were a few questions that he did not answer directly customer service because he answered our questions and quickly accommodated our requests. There were a few questions that he did not answer directly, which is why we did not put an "excellent" for customer service. The quality of Claudio's work was good. He executed everything he was supposed to do. The quality of the car's inspection we are also assuming is good, but we have only owned the car for one day. The price was between OK and good, compared to Kelly Blue Book for a CPO Corolla. We were happy to be able to get that price close to home. The overall experience was very good. It could only have been better if we could have gotten a little lower price and a little more straightforward answers on some of our questions (hearing the truth rather than what we wanted to hear). Thank you. More

I just wanted to say how much I appreciate it that these two employees went out of their way to help me when I found myself stranded at a gas station a couple of miles from the dealership. When I got out of two employees went out of their way to help me when I found myself stranded at a gas station a couple of miles from the dealership. When I got out of the car to get gas, I had dropped my keys (unbeknownst to me) inside the windshield wiper area. When I got back in the car and got the "No Key Detected" sign, I searched frantically for my keys around and under the car, and couldn't find them. On the off chance that someone was still at the dealership and would be willing to give me a ride home and back to get my spare keys, I called the Toyota dealership. Angel kindly agreed to have Mark drive over to help me. He almost immediately spotted my keys inside the windshield wiper area. Of course, I felt like a complete doofus. If he thought I was as well, he certainly gave no indication. He was very nice and wished me a good evening. This kind of customer service is rare to non-existent any more. I truly appreciated it, and wanted to share. Thank you!!! More

Great sales person (Ed), but not too thrilled with the "160 point inspection". Windshield wipers need replacing, powers steering makes weird noises, car needs to be aligned and yesterday we found out the "160 point inspection". Windshield wipers need replacing, powers steering makes weird noises, car needs to be aligned and yesterday we found out the vehicle wasn't SMOG'd before it was sold to us, so we need to bring it in Saturday, leaving us carless for a couple of hours. Not too happy right now. More

Purchased a new 2011 Toyota Venza from Gus at Toyota of Simi Valley. Our first contact with Gus was over the phone to find out what they had in stock. He was very nice over the phone and had the car we w Simi Valley. Our first contact with Gus was over the phone to find out what they had in stock. He was very nice over the phone and had the car we wanted to test drive when we got there. He was very knowledgeable about the Venza model and answered all our questions plus much more. Not pushy as with some other dealerships we visited in our area. Gave us an excellent price right off the bat, no need to haggle with the price, but we had done our homework first, and they were aware of that. Went back the next day and purchased the vehicle. Gus spent an hour with me going over the workings of the car while my husband was inside finishing the paperwork. Easy and painless, would definitely recommend this dealership and will go back for service. More