Simi Valley Toyota

Everybody was great, very helpful. Listened to my concerns. Very happy with the Customerservice too. Listened to my concerns. Very happy with the Customerservice too. More

Oscar is the best! Very friendly, knowledgeable and thorough. We trust him implicitly with the care of our family vehicle. Very friendly, knowledgeable and thorough. We trust him implicitly with the care of our family vehicle. More

Good service. Got done when they said it would. Very nice and respectful. I believe our salesman was Ricky. He was a total pleasure. Very knowledgeable and friend Got done when they said it would. Very nice and respectful. I believe our salesman was Ricky. He was a total pleasure. Very knowledgeable and friendly. More

Everything went fast and pleasant. Katie was very sweet and helpful. The service video is a great feature. Katie was very sweet and helpful. The service video is a great feature. More

All the employees were very friendly and easy to work with. They make buying a car hassle free. with. They make buying a car hassle free. More

Awesome service. I always like to get my TOYOTA service here. Service advisor was very helpful. I always like to get my TOYOTA service here. Service advisor was very helpful. More

The cost and service was not worth it. I paid more than 3 times the price for an oil change and tire rotation than what I pay elsewhere. Furthermore, I was told the shuttle was picking me I paid more than 3 times the price for an oil change and tire rotation than what I pay elsewhere. Furthermore, I was told the shuttle was picking me up at 0730 and never even showed up. I had to ask at 0745, after waiting in the lobby for >45 minutes. More

I got all my questions answered. Also, my car had been getting the best service. Also, my car had been getting the best service. More

The dealership has given us accurate estimates for services provided and finished the recommended services in a timely fashion. services provided and finished the recommended services in a timely fashion. More

I made the terrible mistake of buying a maintenance plan and warranty with them when I bought a car from them. They have terrible service as always. It takes the over 4 hours to do a scheduled oil change. T and warranty with them when I bought a car from them. They have terrible service as always. It takes the over 4 hours to do a scheduled oil change. They don’t have car service so you are stuck waiting the entire time. They do not know how to service the Audi I bought from them. So the service lights are never reset and the last time they rotated the tires they did not reset the tire pressure lights which leaves it to me. Also I bought a warranty through them and in order for me to use to they require me to pay a diagnostic service fee to tell them if it is covered by warranty. My airbag light came on and they said I needed to pay to see if it is under warranty. Makes no sense. So I will never ever buy another car from them and would never recommend it. Lastly, they are not very courteous scheduling an appointment or providing updates when I am there waiting for my car. I would give no stars if possible More