Simi Valley Toyota

We were looking for a family SUV car and our Sales Person Christian was Great. He showed all of the inventory and compared different Models and worked with us. We enjoyed great customer service from Christia Christian was Great. He showed all of the inventory and compared different Models and worked with us. We enjoyed great customer service from Christian. Also I would like to thank Bijan for making the financial transaction smooth. Thanks to Fernando as well. Overall the whole process was excellent. Thanks Christian and Bijan and the DCH family. More

We started out looking for a used Honda and First Honda in Simi Valley. The Salesman was helpful, but the Finance Manager wouldn't stop the hard sell on the extended warranty, even when we said we would w in Simi Valley. The Salesman was helpful, but the Finance Manager wouldn't stop the hard sell on the extended warranty, even when we said we would walk. He didn't; we did. We walked across the street to DCH Toyota and found not only a new car, less expensive, but with no hard sell or hassle. When we were ready to close the deal and pick the car up, it was clean, full of gas and ready. Lawrence made sure we were versed on the instruments, etc. In about a year I will need to replace my current Honda. DCH will be my starting point. More

Wow, Talk about a smooth transaction. My wife and I came in just to get an idea of what type of car might work for us. Our Saleperson Christain truley had our best interest in mind. I have been in sales m in just to get an idea of what type of car might work for us. Our Saleperson Christain truley had our best interest in mind. I have been in sales my whole life and I can tell when someone just wants to sell something and when someone really cares about your needs and wants and Christian was spot on. Michael Dowl our Finance guy really put us at ease with the Finance terms and again had our best interest in mind. We have and will continue recommending the Guys at Toyota of Simi Valley. More

I just recently purchased a corrola from your dealership. I was recommended by a friend who purchased a car there to speak with Gus Herrera. My experience there was even better than expected. Gus Herrera was I was recommended by a friend who purchased a car there to speak with Gus Herrera. My experience there was even better than expected. Gus Herrera was very knowledgeable about the car and answered all my concerns. I was very impressed by his pleasant customer service and with the dealership. He got me a great deal and I am very pleased with my new car. I would recommend this dealership and to talk with gus herrera to all my friends. K.M Rivera More

When i showed up at dch toyota i was looking for a truck and was walking around when jason came up to me and was very friendly and help full. we talked for a little bit about what i was looking for and he g and was walking around when jason came up to me and was very friendly and help full. we talked for a little bit about what i was looking for and he got me into a truck that i would like and afford. I love my new tacoma. thanks to jason borst and every one at dch toyota for being friendly and help full. More

I was pleased with the initial contact I had with the sales people when I entered the dealership. No pressure , just a pleasant , may we(I) help you sort of introduction. I explained what I was there fo sales people when I entered the dealership. No pressure , just a pleasant , may we(I) help you sort of introduction. I explained what I was there for and my contact sales person Christian Soza escorted me to the sales area and we proceeded to talk about the several different models. I expressed an interest in the Toyota Prius and we went from there to-finalizing the sale. Christian was very helpful and knowledgeable and I came away feeling confident that he had given me the necessary information to enable me to drive away with confidence. He is an asset to the company and should be given every opportunity to advance . I am pleased with my new car and the after car treatment. Thank you for giving me this opportunity to express my feeling about the dealership and the sales rep ( Christian). I was also pleased with the finance official that did the final paperwork and the sales manager. Everything was explained very well. More

We were very happy with our experience at DCH Toyota. Dean Dixon, our salesman, was very friendly, patient, and helpful. Dean was also very accomodating. We were looking for a 2010 truck with specific fe Dean Dixon, our salesman, was very friendly, patient, and helpful. Dean was also very accomodating. We were looking for a 2010 truck with specific features & he was able to locate one & bring it to Simi for us. He even delivered a piece of paperwork to our house that was left behind. We are very pleased with our purchase & the service at DCH Toyota. More

One word describes Tracy: Awesome! She got in contact with us right away and kept our goal in mind. She was quick with answers and what she didn't know she found out. She was up front with everything an with us right away and kept our goal in mind. She was quick with answers and what she didn't know she found out. She was up front with everything and never pressured us on making a decision. She was upbeat, out going and always made us feel comfortable. She is a definite asset to the dealership and it was awesome to feel that she was on our side. Thank you Tracy! We'll definitely be back! More

I had been searching for a specific car and had little luck finding exactly what I wanted, with the exception of a car i placed a deposit on that sold the second I turned my back. Dealing with dealers can luck finding exactly what I wanted, with the exception of a car i placed a deposit on that sold the second I turned my back. Dealing with dealers can be very difficult, especially if you have never bought from one before. This was not the case with Pete @ DCH, he greeted me with a smile and treated me with respect, not like I was a pesky kid. Pete answered all of my annoying questions, and helped me thru the process, even with transferring my insurance policy. Then he did something I would never have expected to see at a dealership, he priced (OTD) my new car lower then what I told him I wanted to spend, way lower. After wrapping up with Pete in sales, I met with Michael in finance. He explained to me everything I needed to know as far as paperwork, and transferring my old bucket. Michael was an all around nice guy, no "sign here, sign here." attitude, plus he counts cash faster then any machine at any bank I have ever seen. All around my experience at DCH was great, every staff member I came in contact with was friendly and respectful. I couldn't have had better service, and I love my new car. More

The dealership, its management and the salesman, Jason, went above and beyond to meet my needs. Initially they went out there way to find me a used vehicle and when we discovered it did not meet my towing went above and beyond to meet my needs. Initially they went out there way to find me a used vehicle and when we discovered it did not meet my towing needs, the DCH team made sure to find me a new vehicle that met my specific towing capacity needs and very importantly fit within my budget. I commend Jason and the entire management team for making sure I remained a very satisfied customer. Great job to everyone at DCH Toyota!!!! I also want to commend the finance folks for not trying to pressure me into buying a warraanty and for completing my dealings so quickly. No hassle, no wait! Again, great customer service. More