Simi Valley Toyota

I have been in the market for months for a replacement car for my wifes SUV. We were torn between buying a new mid sized sedan (Camry) or buying a full sized (Avalon) but used sedan. At first I was appre car for my wifes SUV. We were torn between buying a new mid sized sedan (Camry) or buying a full sized (Avalon) but used sedan. At first I was apprehesive in considering the used Avalon because of several bad experiences from other dealers BUT my recent experience in DCH Toyota Simi Valley has given me a different perspective in buying used Toyota certified cars. Very friendly and accurate service, the fact that the dealer made it a point to thoroughly inspect and issue a certification for the used car I wanted to buy was to me an indication of their commitment for quality and support not just for new cars but for any cars they sell. This is why in the past 5-6 years I have bough 2 cars for my family and 3 cars for my friends at DCH Toyota of Simi Valley Thank you for your service, Bob Soliva More

Easily my best experience ever at a dealership. We called to get a quote in the morning and received a return phone call within 20 minutes. Jason delivered on his promise, was professional and courte called to get a quote in the morning and received a return phone call within 20 minutes. Jason delivered on his promise, was professional and courteous, and very efficient. I drove off in a new car in less than 2 hours...no bait and switch and no gimmicks. Thanks for the wonderful experience. More

I am very impressed and very well satisfied with the way Mr. Garcia (Cesar) assisted me during my whole stay at the dealership on 27 Feb 2012. An exceptional customer service provider, he is so friendly, h Mr. Garcia (Cesar) assisted me during my whole stay at the dealership on 27 Feb 2012. An exceptional customer service provider, he is so friendly, humble, and never displayed any aggressive behavior at all, as compared to the other car sales associate from other dealership. When I finally settled down to the used car of my choice (a Corolla 2009), Cesar goes above and beyond to help me, from technical to financial aspect of negotiation. My thanks also to his immediate supervisor (Mr Juan Vallin). Keep up the good work Cesar.... More

Great experience, got me the car I wanted fast and easy. I was trading in my old vehicle and they were about to give me much more for my car than I anticipated. Was very happy. I was trading in my old vehicle and they were about to give me much more for my car than I anticipated. Was very happy. More

Claudio was knowledgeble and courteous with us, he did not pressed or pushed during the sale. Claudio stand for his products and services. Good sales person. not pressed or pushed during the sale. Claudio stand for his products and services. Good sales person. More

I was looking for a Prius and this dealership is the closest one from where I live so it was my first option to get the Prius from. I contacted total 4 dealerships, it became a competition between DCH S closest one from where I live so it was my first option to get the Prius from. I contacted total 4 dealerships, it became a competition between DCH Simi Valley and Thousand Oaks Toyota. After about 2 weeks of negotiation, DCH won my business. I was helped by Dennis Piechowski and he was very helpful. The first time we spoke on the phone, he's not like regular sales persons who over acting and try to be your best friend. But when I met him, he's actually very friendly and very knowledgeable about Prius because he actually owned one. He helped me through all the buying process, went back and forward to the finance department to get me the best deal I wanted. The whole process took about 3-4 hrs, from test drive till I got the keys. He also picked me up him self, to get my Camry which was due for an oil change at the dealership. I got a free bluetooth which was installed in the 2nd week after purchase, no problem with that. I was told the installation takes about 1-3hrs, it was actually completed in less than an hour. The Prius was also missing the hooks for the carpet floor mat for the driver seat, but Dennis took care of that, no complaints. Compare to Hamer Toyota (where I bought my very first new car from, a Camry 2011), DCH is a winner in all aspects. Trust me, don't go to Hamer Toyota, they suck! More

The overall experience was good. Dealership was clean and inviting, Claudio (sales rep) was very friendly and worked hard to get the deal done even though I'm sure I put him in a few uncomfortable spots with inviting, Claudio (sales rep) was very friendly and worked hard to get the deal done even though I'm sure I put him in a few uncomfortable spots with his boss. ;) More

Claudio was everything a customer wants when dealing with a dealership and went beyond what I expected. Kudos. Dennis also gave me excellent attention and has my thanks. a dealership and went beyond what I expected. Kudos. Dennis also gave me excellent attention and has my thanks. More

Yesterday I purchased a new CamrySE from Michael Dowl. The entire process was professional, courteous and ever so smooth. Michael has a given talent when dealing with clients and all of my questions were The entire process was professional, courteous and ever so smooth. Michael has a given talent when dealing with clients and all of my questions were answered and he did everything to see that I received the vehicle of my choice. I must share with you that I am a resident of Nevada and came to Simi Valley to purchase the car as I knew I would be given the best deal. Our ride home was in sleet and snow and the new Camry handled the weather conditions and we arrived home safely. Congrats to Michael and all of the staff that we were given the opportunity to meet...loads of laughs and giggles which is what a work site to be. Kudos and thanks again, Georgette M Davis Dumpah, Nevada More

Dean was kind and helpful during the process of buying my car. He really wanted to help me out and worked with me, even when I wouldn't nudge on what I wanted. I'm happy with my purchase and happy I got to w car. He really wanted to help me out and worked with me, even when I wouldn't nudge on what I wanted. I'm happy with my purchase and happy I got to work with Dean - I highly recommend this dealership to anyone that's looking for a great new car! More