Simi Valley Toyota

Dean was more than helpful along with being very personable. He made our purchase easy and fun. We had a woderful experience at DCH & if in the future we are looking for another vehicle we will be b personable. He made our purchase easy and fun. We had a woderful experience at DCH & if in the future we are looking for another vehicle we will be back! More

I had leased a car earlier (in 2010) here and I had found them realy low pressure and effective. They get the job done, give a good price upfront and do not waste time haggling. I went in to look for a se them realy low pressure and effective. They get the job done, give a good price upfront and do not waste time haggling. I went in to look for a second car and met Ceasar who provided a smilar high quality low pressure service. Thanks guys!! More

I have given this dealer a 5 rating not just because they worked with me on a great price but they were also very attentive and helpful in making the car buying experience as enjoyable as possible. I would r worked with me on a great price but they were also very attentive and helpful in making the car buying experience as enjoyable as possible. I would recommend this dealership, Jeff, Doug and Bijan specifically to my friends and family. More

Have narrowed my search for a fuel efficient car to the Toyoto Prius but have not decided on the model. I want to be able to carry a mountain bike in the back so want to be sure it fits prior to a purchase Toyoto Prius but have not decided on the model. I want to be able to carry a mountain bike in the back so want to be sure it fits prior to a purchase. Cesar Garcia spent several hours with my wife and I back and forth to our home trying to fit the bike in the back. Unbelievable, but the bike will fit in all three Prius models. It is now decision time regarding color and model. Cesar has been wonderful to work with and could not be more helpful. If the rest of the DCH staff is as accommodating as Cesar the choice of which dealership to purchase from is obvious. More

It was an extremely positive experience dealing with DCH Toyota in Simi Valley. The employees were very friendly and helpful. Jason Schuyler, the sales associate, was very knowledgable about the Prius, wh Toyota in Simi Valley. The employees were very friendly and helpful. Jason Schuyler, the sales associate, was very knowledgable about the Prius, which facilitated the purchase decision. I will recommend this dealership to others. More

Claudio had excellent customer service helped answer all our questions! Made us feel comfortable with out purchase! Suggested the car we purchased! And gave us exactly what we asked for our questions! Made us feel comfortable with out purchase! Suggested the car we purchased! And gave us exactly what we asked for More

Very satisfied. Very nice employees. Would recommend to anyone. Had exactly the truck I wanted. Wasn't pressured. Got the price I wanted without haggling. anyone. Had exactly the truck I wanted. Wasn't pressured. Got the price I wanted without haggling. More

My wife and I could not be more please with DCH Toyota of Simi Valley. A little background on our situation: my wife was in an accident which necessitated getting another car at a difficult time financially Simi Valley. A little background on our situation: my wife was in an accident which necessitated getting another car at a difficult time financially for us. In the past I have leased a new Ford, financed a new Honda, a used Toyota and a used VW. Unfortunately in the present our credit was such that we were not even sure if we could even be financed. Because of this, prior to going to DCH we had spent the previous week jumping through hoops for a mid-town "dealer" that sold auction vehicles. Learning as we went, we discovered after being told the car "had clean title with no accidents" and our credit run - a TWO accident history. When we confronted the manager on this she lied saying a) I never said that and b) the car was just sold to someone else. Enter DCH's ad for a dream MDX priced UNDER market. Too good to be true. We called half thinking it would have been sold already. Not true, Gus took our call and was willing to send us all sorts of documentation before even pressuring us to come over and see the car - totally interested in OUR concerns and not in his potential commission. Now, making matters even more interesting for me, my wife has to work and says "go on over honey I trust you." Geez, no pressure. So, I go over and meet Gus. By the way, when I called for Gus, the receptionist answering the phones was also totally professional and helpful - like I was the most important call of the day. Back to Gus. First thing without even asking, he shows me the Carfax. We took a test drive, made a list of items I wanted addressed. Gus explained that Nick his GM trained him to focus on the customer's needs, that Nick sets the price fairly so there is no typical back and forth game I have experience at dealerships like a Baghdad rug market. I spoke with my wife and shared with her my thumbs up and got the "I trust you honey." So, we did a credit app for Gus and came back that evening half thinking "well it would be nice, but let's not get our hopes up too high as they probably have an A-List credit customer closing the deal in the other room and Gus is going to try and push us in a 1993 Corolla. Not true, Gus met with us and let us know that they are happy to work with us, yes, there are some challenges, but we are no different than many of his customers. He went over the numbers he got from their Finance Department and gave us a list of further documentation they needed to see. We went home and got Gus the additional documentation and came in the next afternoon. When we met with the Finance Manager, even his interest was in getting us the best rate possible and made a prideful point at how he was able to save us significant money. I began to wonder if I walked into a reality movie set or something. You hear about the Golden Rule in Sunday School "but nobody in business practices that anymore." Not true. There is a Santa Claus Virginia! Now here is the golden nugget as far as I am concerned: After getting our money and signature, instead of treating us as an after thought, the levels of courtesy and service elevated to the next level in working through the list of items that needed handling on the car as a part of the deal - From Gus staying in touch to Juan ensuring all was being taken care of. Nick himself took the time to meet me personally to assure me he would stand behind the deal to our full and complete satisfaction. I cannot thank Nick and his team enough. They made such an impression on my wife also that she holds them up as so special and rare that we will likely not find another dealer to come close when it's time for our next car. And, oh by the way she LOVES her car!! More

First time at this dealership. They took good care of me, nice people, gave me a ride home in their nice shuttle. Kept me informed of the progress and my advisor even found a coupon for me to save 15%. I'll nice people, gave me a ride home in their nice shuttle. Kept me informed of the progress and my advisor even found a coupon for me to save 15%. I'll be back. My roommate bought her most recent car there and had a great experience. I hope to be back to DCH Toyota of Simi Valley in about a year to buy a new car! More

Dean and Jason really made the process easy. They were able to make the process quick and painless. I would definitely work with them again. We never even saw a manger. I’m happy with my purchase and happ able to make the process quick and painless. I would definitely work with them again. We never even saw a manger. I’m happy with my purchase and happy I got to work with Dean and Jason - I highly recommend this dealership to anyone that's looking for a great new car. More