Simi Valley Toyota

Great overall experience, can't say enough about the quality of the service we received. Jeff Johnson was extremly knowledgeable and helped make it a very easy transaction for us. Ricardo did our loan quality of the service we received. Jeff Johnson was extremly knowledgeable and helped make it a very easy transaction for us. Ricardo did our loan and again was very professional and made the car buying experience a positive one. My husband bought a car a DCH Toyota of Simi a few months earlier had such a great experience that we returned to buy my car this weekend. Would highly recommend this dealership to anyone looking to buy a car. Can't imagine going anywhere else! More

We purchased a new Prius using the Costco buyers referral program. Michael Dowl clearly explained the process and reviewed the dealer's invoice and Costco program savings to us. He was completely reassurin program. Michael Dowl clearly explained the process and reviewed the dealer's invoice and Costco program savings to us. He was completely reassuring, plain-spoken which allowed us to shop with confidence. Jason Schuyler showed us many choices, clearly differentiated our options and concluded the terms of our sale and trade-in. He was patient, able to answer all of our questions and was forth-right in negotiating with us. He was especially informed about the many digital features of the Prius bluetooth, apps, audio systems, taking time late in the day to orient us to the Prius. Bijan Rahimi made the final contract and financing arrangements for us. He was speedy and on top of the process, making this drudgery less loathsome...we are most grateful. At Toyota of Simi Valley we found many choices, a friendly patient staff, and fair pricing with immediate delivery...a great buying experience for us. More

This was my first car I've ever puchased. So let's just say I was thrown into the fire with regards to sales and negotiations. Cesar was a the BEST help. I was unable to actually purchase the car from C say I was thrown into the fire with regards to sales and negotiations. Cesar was a the BEST help. I was unable to actually purchase the car from Cesar (I closed the deal with Dennis who was also great) but he was still EXTREMELY helpful even when he knew I was not going to purchase the car at that time and still going to shop around. He was able to assist me when the Thousand Oaks Toyota dealership was rude and completely unhelpful. Dennis was awesome too. He was not too pushy and was able to answer all of my questions. Overall I had a great experience with DCH Toyota Simi Valley & I hope to continue the relationship with them. More

I just purchased a new Camry Hybrid XLE from Brett Fick. Brett was a delight to work with and will certainly be an asset to DCH for years to come. He was knowledgeable, warm and friendly. I look forward to Brett was a delight to work with and will certainly be an asset to DCH for years to come. He was knowledgeable, warm and friendly. I look forward to sending my friends and family to Brett when they are in the market for a car. More

We were in the market for an affordable new sedan for my 17 year old daughters first vehicle. Costco Auto Buying program referred us to Miller Toyota, Culver City, which is 30 miles from our home, and we h 17 year old daughters first vehicle. Costco Auto Buying program referred us to Miller Toyota, Culver City, which is 30 miles from our home, and we had an appt set up with a rep at 2pm yesterday. Our first stop was William L Morris Chevrolet to test drive the Chevy Cruze and Malibu. Jeff Morris was very concerned about my daughters satisfaction with her first car and the fact that we would have to leave in the mid day heat from Simi Valley to Culver City Toyota, when I stated that he had a very good relationship with Nick Dulea, general manager across the street at DCH Toyota of Simi Valley, and that, if we wish, would make a phone call and have Nick and his team take care of us. We agreed to do this at least to see and test drive the Camry and possibly avoid the hassle of driving to Culver City to find the same car. Jeff Morris made the phone call; and we were greeted at DCH Toyota of Simi Valley by general manager, Nick Dulea and rep Tony Fierro, with smiles and handshakes making us feel right at home. After describing basically what my daughter was looking for, Tony swiftly escorted outside to the lot to look for the camry SE 4 dr White exterior with Black Leather interior minus moonroof and navigation. Nick from the very moment we arrived assured us with confidence that the price and auto would meet or exceed our expectations....and he was correct. Once we narrowed down the specific features of the auto; Nick dealer located the exact vehicle at Northridge Toyota; dealer traded the vehicle in the 1 hour timeframe it took us to have lunch and return to dealership. After lunch, Tony returned with the car; had us inspect to make sure it was indeed the exact auto we desired with all included features, meanwhile Nick kept showing us the features and made double and triple sure all features were just as we desired so that he could meet our needs of finding the exact car with the exact features Nikki desired. After verification that the dealer traded Camry was exactly as we desired, the car was sent for detailing and we proceeded with the paperwork process and financial. All the team members were VERY kind and compassionate and congratulatory at every step. Overall, the entire customer experience, which lasted a total of 4 hours, was worth the time effort and persistence and easily among the best we have had (10/10). Nick assured a better than Costco price, delivered on his promise, made us feel at ease without pressure or coercion, and due to the huge savings, we were able to afford some essentials, like LoJack System, Door Guard safety package, protective 3M rear window tint package, AND most importantly, 7 year 75 Mile extended Platinum Care Coverage. One of the salient selling features of this car was the 10 airbag and 5 star safety rating as well as many many years of customer loyalty record sales and the fact that we were recent purchasers of a 2011 Toyota Sienna Minivan. Cheers to DCH Simi Valley Toyota - Nick D, gen mgr, and his entire support team, for making my daughters FIRST auto experience painless and extraordinary. God Bless DCH, and all the future and past happy purchasers as well as Jeff Morris at William L Morris Chevrolet for thinking beyond the almighty "sale" to truly satisfy the customer !!! More

Our family has purchased four Toyota vehicles from DCH Simi Valley, the most recent one was a 2011 Camry last weekend. We were very pleased with our salesman Dennis who was most knowledgeable about the Simi Valley, the most recent one was a 2011 Camry last weekend. We were very pleased with our salesman Dennis who was most knowledgeable about the Toyota brand and answered all questions we had about each model we looked at. Bijan in finance was equally great to work with and he provided us with great service as we finalized our deal. All in all, we would recommend DCH Simi Toyota to those who are in the market for a Toyota vehicle from a dealership that stands behind their sales with respect for the customer. More

Gus is a terrific sales person. He sensed my apprehension about buying the car I wanted and gave me a lot of reassurance and information and options. I really couldn't say no after all that. He made me a go about buying the car I wanted and gave me a lot of reassurance and information and options. I really couldn't say no after all that. He made me a good trade-in offer and the deal was done in a few hours. The other staff at this location were all very friendly and helpful too. I had a great experience and am truly happy and satisfied with my Prius. More

Louie Meza is a very nice salesperson and easy to work with. Also the same to Fernando Revelez. These two guys are so friendly. It's so different from other salespersons I have met before meeting them. with. Also the same to Fernando Revelez. These two guys are so friendly. It's so different from other salespersons I have met before meeting them. More

Jason and Roberto should be commended for the great work they did helping me purchase my 2011 Hyundai Santa Fe.Thanks Again.I will be recommending you to others. Chris Benice they did helping me purchase my 2011 Hyundai Santa Fe.Thanks Again.I will be recommending you to others. Chris Benice More