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Simi Valley Toyota

Simi Valley, CA

4.6
3,248 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity. If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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2380 First St

Simi Valley, CA

93065

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Showing 3,248 reviews

July 28, 2012

Clean facility, very nice show room well displayed. Jeff was a pro to deal with. I feel he helped get the best price possible for the vehicle I wanted. I will go back next year for my wifes new vehicle. More

by homerjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2012 -

Simi Valley Toyota responded

We appreciate you letting us know of your experience with Jeff at our dealership. We strive for the perfect car buying experience and we are happy to hear you recieved the best price possible.We look forward to the opportunity to help you and your wife with your next purchase.

July 28, 2012

After visiting many dealerships in the area, I called DCH to see if they had the car I wanted in stock. Not only did they have it, but Brett had it parked out front when I got there and gave me great service More

by maa1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Fick
Aug 06, 2012 -

Simi Valley Toyota responded

We strive for this exact car buying experience every day and we are very pleased to hear that it was exactly what you experienced here at our dealership! Thank you for taking the time to write us a wonderful review and please let us know how we can assist you in the future.

July 24, 2012

Gus went above and beyond in every way. He knew a lot about the Prius. He took the time to show me how to use the various features that the Prius has. He delivered the Prius to my house. He helped set More

by kokada777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Salizar, Gus Herrera
Aug 06, 2012 -

Simi Valley Toyota responded

Thank you for writing us such a detailed and thourough review of our dealership and staff. This helps to let us know what our strong points are and what we are doing right in order to provide our customers with the best possible car buying experience. Thank you for giving us the opportunity to help you purchase a new vehicle and we look forward to seeing you for all of your maintenance needs.

July 23, 2012

Was very happy with all!! Jeff Johnson and Juan Vallin were great and made my family and I feel very welcome and helped out alot!! Thanks! More

by tsring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vallin
Aug 01, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to tell us about your experience at our dealership. We look forward to assisting you with all your car buying and servicing needs in the future.

July 23, 2012

Skyler greeted us the first day we arrived in a very personable, friendly and professional manner. I knew as soon as he shook my hand that I was in the company of a knowledgable salesperson. Andrew Burg More

by lisamom100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schuyler
Aug 01, 2012 -

Simi Valley Toyota responded

Schuyler is a valuable asset to our DCH team and we are so pleased to hear that you received the kind of service that we at DCH strive to give. We will do our best to have that white Prius waiting for you when you are ready. Thanks so much for your terrific review.

July 22, 2012

I choose to drive 30 minutes from Woodland Hills to Simi Valley due to the service that I have received from this establishment. There are other Toyota dealerships much closer to my home but they missed the More

by cvanelten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burger, Andy Sasso, Andy Sasso
Aug 01, 2012 -

Simi Valley Toyota responded

Mr. Van Elten, what a wonderful impression you left on so many of my fellow associates. The mention of your name invokes smiles and laughter and we want you to know that your experience at DCH was as enjoyable for us as it was for you. We look forward to seeing you for all of your maintenance needs. Thank you so much for your excellent review.

July 22, 2012

Dealership was great. They listened to what I was looking for. No pressure. I felt I got a very fair deal. The salesperson, Jason Schuyler, was very knowledgeable about the Prius. More

by stampsalot87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2012 -

Simi Valley Toyota responded

We are pleased to hear that you were happy with the customer service you received from our dealership. We strive for excellence everyday and anything less is a failure on our part. Thank you for taking the time to give us feedback.

July 22, 2012

Great salesman! He was friendly and the transaction was great! I did not feel pressured at all to buy a car. Thank you Ceasar for A+ service. I would definatley buy a car here again. More

by Dnr202476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Garcia
Aug 01, 2012 -

Simi Valley Toyota responded

Nothing starts our day off better by hearing we delivered A+ customer service! Thank you for your review and if we can assist you in the future please do not hesitate to let us know.

July 22, 2012

We answered an LA Times add for a particular car at a particular price. There were some questions as to add-ons not mentioned in the add which added to the price. I discovered this on the phone. I tol More

by dokrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2012 -

Simi Valley Toyota responded

We strive to give our customers all the information upfront to help them make a confident car buying decision. We are happy to hear that our customer service exceeded your expectations. We thank you for your excellent review!

July 22, 2012

Great overall experience, can't say enough about the quality of the service we received. Jeff Johnson was extremly knowledgeable and helped make it a very easy transaction for us. Ricardo did our loan More

by jillrodriguez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2012 -

Simi Valley Toyota responded

We really appreciate you taking the time to write our dealership and employees a review. We strongly value admirable work ethics and we expect nothing less from our employees. Thank you for letting us know what a great job Jeff and Ricardo did. Please let us know if we can be of any further assistance. Enjoy your new vehicle!

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