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Simi Valley Toyota

Simi Valley, CA

4.6
3,248 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity. If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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2380 First St

Simi Valley, CA

93065

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Showing 3,248 reviews

August 25, 2012

I went to try and buy at the Thousand Oaks dealership and was turned off by the tactics they used. Then I went to Simi Valley and I worked with a sales rep named David. He did not try to do the typical car s More

by tavmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bolourian
August 21, 2012

This is my first purchase with DCH Toyota of Simi Valley and I am very happy with the deal. I spoke to Cesar Garcia on the phone but Mike Harris was helping me with the purchase at the dealer. They both ver More

by kathychuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harris & Ceasar Garcia, Ceasar Garcia
Aug 22, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write such a nice review, on behalf of Cesar and Mike. Because of customers like yourself, we enjoy taking pride in our customer service and part of our mission statement is to be "Totally dedicated to customer satisfaction." Thank you for your recommendation of our dealership and Mike.

August 21, 2012

We were very pleased with the courtesy and efficiency with which our buying a new Prius v was handled. The salesmen were thorough and patient and helped us in selecting the car of our liking. We already More

by prabha.gopal.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Garcia
Aug 22, 2012 -

Simi Valley Toyota responded

Thank you for such an excellent review. We appreciate you taking the time to give us some positive feedback. This helps to let us know what our strong points are in customer service to ensure we deliver customer happiness every time. We look forward to seeing you for all of your maintenance needs. Enjoy your Prius!

August 20, 2012

Jason Schuyler - was extremely knowledgable about toyota products. I cannot say enough how much I really appreciated him not being a pushy salesman. He was very honest and upfront with us as we were with More

by jeribeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2012 -

Simi Valley Toyota responded

We agree, Jason is a great asset to our company and we are proud to call him a team member. We truly appreciate your thourough review and positive feedback regarding our dealership and Jason. We are always striving with every customer to deliver customer happiness and we are pleased to know we succeeded.

Aug 22, 2012 -

Simi Valley Toyota responded

We agree, Jason is a great asset to our company and we are proud to call him a team member. We truly appreciate your thourough review and positive feedback regarding our dealership and Jason. We are always striving with every customer to deliver customer happiness and we are pleased to know we succeeded.

August 19, 2012

Jeff Johnson is a very pleasant person to deal with. Very patient and took time to show us around the lot to view the inventory. No pressure. Explained the differences between the models clearly. Too More

by mabrants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2012 -

Simi Valley Toyota responded

Thank you for taking the time to write a review about your experience with us. We are pleased to hear that the buying process was was not rushed and all information available about your vehicle was given to you and explained thoroughly. Thank you for letting us know what a great job Jeff Johnson did, and please let us know if we can assist you in the future.

August 19, 2012

David Thompson was the man! Great guy and very kind. Could not have asked for a better guy to buy my first car with. Gus Herrera was awesome also. Explained things very clear and was very helpful. I More

by mcolago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thompson, Gus Herrera
Aug 22, 2012 -

Simi Valley Toyota responded

We appreciate your taking the time to give us your positive feedback experience. David is our newest member to our sales team and we are very pleased to hear that your time with him was so thoroughly enjoyed. We do hope you enjoy your new vehicle!

August 19, 2012

We were turned on to Toyota of Simi Valley through Costco. We received a no haggle price via email from Brett Fick, a price other dealers were not willing to match. While no car closing is 'quick More

by RickEdelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dixon
August 18, 2012

DANIEL PROVIDED GREAT CUSTOMER SERVICE I WOULD RECOMMEND DANIEL PROVIDED GREAT CUSTOMER SERVICE I WOULD RECOMMEND DANIEL TO MY FAMILY AND FRIENDS THE SIGNING OF THE FINANCE DEPT BIJAN MADE IT SIMPLE AND More

by ELAINA2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANIEL DEGRUCHY
Aug 22, 2012 -

Simi Valley Toyota responded

Thank you so much for writing us a review and letting us know Daniel and Bijan provided such great customer service.

August 17, 2012

Simi valley Toyota is the best Toyota dealership we have ever been to. From the moment we arrived the staff was welcoming and helpful. Brett answered all of our questions and we had a lot. He was calm and p More

by katieperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 15, 2012

Colin first helped me when my new Toyota Corolla was rear-ended. He helped me with the auto body shop they deal with. Colin made the experience better for me. Jeff Johnson was there for me again and More

by KBarmasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ascencio
Aug 22, 2012 -

Simi Valley Toyota responded

We strive to make every opportunity productive, simple and respond to our customers’ needs and we are pleased to hear that we achieved that goal. Thank you for taking time out to write us a review and we look forward to working with you in the future.

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