Simi Valley Toyota

The customer service was great! Dean was very helpful and not pushy at all when it came to choosing my new Corolla. He was able to negotiate an amazing deal for me so that I ended up slightly under my budget not pushy at all when it came to choosing my new Corolla. He was able to negotiate an amazing deal for me so that I ended up slightly under my budget with a beautiful, brand-new car. I would recommend DCH Toyota of Simi in a heartbeat! More

This is a great dealership to buy a car at!!! I drove a 2013 Scion FRS off the showroom floor with Toyota changing out the seats i wanted, adding a clear coat and alarm all within a few hours!! Great Serv 2013 Scion FRS off the showroom floor with Toyota changing out the seats i wanted, adding a clear coat and alarm all within a few hours!! Great Service More

My wife had questions about using the bluetooth and navigation in a Scion we just purchased at another dealer and Jason was extremely helpful. She was not charged anything even though he spent 20 minut navigation in a Scion we just purchased at another dealer and Jason was extremely helpful. She was not charged anything even though he spent 20 minutes helping her and even got another service employees unput. More

Both Jay Z and Doug were great and made the experience of purchasing a car more pleasant... would definitely purchase my next car there! Thanks purchasing a car more pleasant... would definitely purchase my next car there! Thanks More

We expected the worst; buying a car is often a horrible experience. As it turned out our experience was unusually positive. The salesman, Ceasar Garcia, followed up with us on the phone and quoted us a ter experience. As it turned out our experience was unusually positive. The salesman, Ceasar Garcia, followed up with us on the phone and quoted us a terrific price on a new car. (We had done a lot of research.) When we arrived there was no haggling, no bait and switch, nothing negative whatever. Instead Ceasar was refreshingly forthright and honest and actually explained why the price was low. (Basically we lucked out.) Nobody tried to make us buy anything extra. There was no pressure whatever. There was no haggling. There was no, "Wait here and I'll talk to my sales manager." It was like going into Costco, choosing an item, and knowing you paid a low and very fair price. They prepped and detailed the car quicky and put in a full tank of gas. Frankly we were amazed. Even when buying a Mercedes we had not experienced such a straightfoward and pleasant situation. We previously had known nothing of the dealer (another dealer is much closer to our home) but certainly would recommend DCH to anyone. More

Jason was very patient and did everything to help me make a good decision. He bent his back for me and checked for answers to some of my tough questions and/or requests. Andy and Ron were both friendly and m a good decision. He bent his back for me and checked for answers to some of my tough questions and/or requests. Andy and Ron were both friendly and made my decision making easier. More

I bought and leased a total of 7 cars in my lifetime including my purchase yesterday, and for the first time I ENJOYED the process, Jay-Z was exceptional at customer service, we walked in late in the da including my purchase yesterday, and for the first time I ENJOYED the process, Jay-Z was exceptional at customer service, we walked in late in the day, knew what we wanted and he did just that! And with a polite and pleasant disposition, we never felt pressured, they should train everyone to be this way. He was on top of things, worked fast and precisely, this purchase was for our 19yr old son, we are on a tight budget. Angel Ascencio worked with Jay-Z to give us the best available options for lease, and accomodated us with a budget friendly monthly payment, we were very greatful for this. Gus Herrera was friendly and worked quickly to get our paperwork ready. You have 3 very happy customers, that will be recommending your dealership for it's exceptional and caring customer service. Thank you, Chad, Antsise & Christian Conner More

We used the Costco Auto Program to purchase our new car. Dean Dixon made our purchase very easy. He showed us all of our options and let us choose what we wanted. We got the car we wanted for the price we w Dean Dixon made our purchase very easy. He showed us all of our options and let us choose what we wanted. We got the car we wanted for the price we wanted to pay. More

I definitely came to the right place to buy my first new car, and was helped by Jay. He was definitely very helpful and made the whole process as smooth as possible. We were out of the dealership with my ne car, and was helped by Jay. He was definitely very helpful and made the whole process as smooth as possible. We were out of the dealership with my new prius is no time. Instead of forcing extra payments on us, he really catered to our needs and definitely deserves some credit for having great customer service. Very personable and professional salesperson...best I have seen so far. Thanks Jay. More