Simi Valley Toyota

4th time with same problem. This time I hope it was resolved. Months after car purchase I was warned by person I knew that he had lots of problems with this service department This time I hope it was resolved. Months after car purchase I was warned by person I knew that he had lots of problems with this service department. Now I can see his point. More

Mark Platz is like a family friend, the waiting area is comfortable. they do a good job and get you out reasonably fast.Great place, fair prices. comfortable. they do a good job and get you out reasonably fast.Great place, fair prices. More

Michael Diaz was great. I told him the exact car I wanted, he found it, gave me a terrific price and delivered it to my home. I couldn't have asked for more. I told him the exact car I wanted, he found it, gave me a terrific price and delivered it to my home. I couldn't have asked for more. More

Isaac was helpful. Always got back to me right away, and his knowledge was up there and if he didn’t know the answer, he would get the answer so good kid there give him Always got back to me right away, and his knowledge was up there and if he didn’t know the answer, he would get the answer so good kid there give him a raise More

Mario was amazing! Super attentive, understanding and patient. He took his time to answer all my questions. He was personable and fun to work with. He understood my nee Super attentive, understanding and patient. He took his time to answer all my questions. He was personable and fun to work with. He understood my needs and wants and tried his best to make it happen. 10/10 would recommend going to him for Toyota needs. Thank you again Mario! More

Courteous and professional. I have enjoyed doing business with them. They have been helpful in keeping us posted about service notices and updates for our car. I have enjoyed doing business with them. They have been helpful in keeping us posted about service notices and updates for our car. More

Mark Platz is the best service advisor I've had the pleasure to work with. He communicates with respect, knowledge, and honesty. He does not get irritated with answering my 500 questions, and is more t pleasure to work with. He communicates with respect, knowledge, and honesty. He does not get irritated with answering my 500 questions, and is more than happy to explain in detail. The service technician that worked on my car provided a video showing underneath my car, which detailed what looked good and what service he recommends. I think this is a valuable service that this location offers. I do appreciate the level of service I received here and will continue to come back. More

Wonderful Service ! !O'Brian was the best and help full I'm blessed to have him as a agent and consider thanks you're the best O'brian. !O'Brian was the best and help full I'm blessed to have him as a agent and consider thanks you're the best O'brian. More

Oil Change over 3 hours with a scheduled appointment. The service rep did a good job and transportation was good. The service was on a Saturday over the Christmas holidays so OK I'll cut you some slack b The service rep did a good job and transportation was good. The service was on a Saturday over the Christmas holidays so OK I'll cut you some slack but this is still a business. More

Disappointed that the final price for a used Tesla included a $498 fee for a cheap Toyota branded first aid kit and roadside assistance kit, included a $498 fee for a cheap Toyota branded first aid kit and roadside assistance kit, More