Simi Valley Toyota

Joey was awesome i hope he sticks around. Not pushy, great customer service will he back to have more work completed because of him and his great attitude. Shout out to Technician as well kee Not pushy, great customer service will he back to have more work completed because of him and his great attitude. Shout out to Technician as well keeping me in loop. Great team Effort by all More

I like that they didn’t push air filters on me like Oxnard dealer ship did. Simi said they would monitor my filters and check them at my next service. Makes me feel like I can trust you. Thank you Oxnard dealer ship did. Simi said they would monitor my filters and check them at my next service. Makes me feel like I can trust you. Thank you More

This dealer is excellent and professional. They can work on almost any brand of car. I week after I bought my used car I started having a problem, i call any they took me in the same day and f They can work on almost any brand of car. I week after I bought my used car I started having a problem, i call any they took me in the same day and fixed my problems with a smile. More

I recently bought a 2003 toyota tundra and while it is an older vehicle, the truck is really well maintained and clean. They were very helpful and friendly and answered any question I had. They also are very older vehicle, the truck is really well maintained and clean. They were very helpful and friendly and answered any question I had. They also are very understanding and will do anything to make it right by you if there was ever a problem. If I were to buy a new truck it's gunna be here. More

The service here is usually great … but my service advisor Oscar Robles , who I’ve used for the very first time was not very good … He doesn’t smile , acts very serious and acted short tempered and advisor Oscar Robles , who I’ve used for the very first time was not very good … He doesn’t smile , acts very serious and acted short tempered and impatient after I declined further service … he still charged me a diagnostic fee of 200$ after I told I him that I will be back for the recommended service . I couldn’t get it all done on the same day because the car I was servicing was my mom’s vehicle and the recommended services would’ve added up to about 800$ . I needed her green light first before making any decisions … but nevertheless, Oscar doesn’t radiate kindness and comes off as very dry and to me unprofessional … I’ve been in customer service for over 25 years, which I believe qualifies me for making such a statement … Two days later now I’m back at the dealership and decided to go for Rob Osborne , who is super nice , smiles, is courteous and is very good at giving great customer service … My mother even wants to buy a brand new vehicle from this dealership .., but one thing is clear … I will never go back to Ocarina Robles again… More

Buying process was as expected but finance guy was cocky and blatantly manipulative. Humor was not appreciated. and blatantly manipulative. Humor was not appreciated. More

We had a great experience at Simi Valley Toyota. Our contact person was Leo Negrete and he went above and beyond our previous experiences with other dealers (this is our 12th Toyota) including send Our contact person was Leo Negrete and he went above and beyond our previous experiences with other dealers (this is our 12th Toyota) including sending a video of the vehicle. He was very interactive and a pleasure to deal with. Jared was the "closer" and was very personable and professional. More

They found a used car that I love and am very happy. Everything was explained thoroughly during the visit which I appreciat. Everything was explained thoroughly during the visit which I appreciat. More

I highly recommend this dealership to anyone buying a car! The service is outstanding, from my contact with Leo in sales to finalizing the deal with Paul in Finance. Leo was professional from first conta car! The service is outstanding, from my contact with Leo in sales to finalizing the deal with Paul in Finance. Leo was professional from first contact via texting and email all the way when I first stepped o to the dealership lot.Leo was knowledgeable about the product and listened to my needs when I expressed them. Paul in Finance clearly and concisely walked me through the documentation signing and also explained optional products if I wanted additional coverage. I would definitely buy another car from this dealership based on my recent experience with their staff. More

Everyone was welcoming and I appreciate Leonardo for helping me out! Buying a car was hassle free! helping me out! Buying a car was hassle free! More