Simi Valley Ford

Recent service assessment Even though I had let them know about several issues they didn’t seem to be ready to deal with them when I took it in. It was there for a day and a ha Even though I had let them know about several issues they didn’t seem to be ready to deal with them when I took it in. It was there for a day and a half. And I’m still having one of the issues. Thanks More

EXCELLENT CAR BUYING EXPERIENCE Purchased a 2020 F150 which we special ordered. From our first arrival to shop thru delivery of the truck, every facet of the transaction was handled Purchased a 2020 F150 which we special ordered. From our first arrival to shop thru delivery of the truck, every facet of the transaction was handled very professionally and perfectly. Gary Firestone was our sales representative, he was knowledgeable and went out of his way to make our buying experience easy and a pleasure. We thank him very much for his effort. Mr Henry Ford also did an excellent job helping with the details of this special ordered F150. Best vehicle buying we have ever experienced. More

Eric Rhoads made my dream come true! Eric literally drove 100 miles round trip in the rain to get me exactly what I wanted! Working with him is like working with your own brother. He li Eric literally drove 100 miles round trip in the rain to get me exactly what I wanted! Working with him is like working with your own brother. He listens to what you want - and what you don't want and he goes from there. NO PRESSURE from him at all. I stalked him like a crazy person blowing up his cell phone to check in on his progress with finding me the vehicle I wanted, and he NEVER got irritated or frustrated by my constant "nagging". He is authentically on the customer's side. Today I drove home in my brand new Ranger...the only sad part is that I am going to miss Eric! More

I had great experience with Eric. It was easy to buy a car from him. He doesn’t push on you and he tries to give you good buying experience. Highly recommended this salesperson and dealership overall. car from him. He doesn’t push on you and he tries to give you good buying experience. Highly recommended this salesperson and dealership overall. More

Sales Rep Eric Rhoads aka the tall guy Had an excellent experience with our sales rep Eric Rhoads. Went above and beyond to do whatever he could to get us where we needed to be at in order Had an excellent experience with our sales rep Eric Rhoads. Went above and beyond to do whatever he could to get us where we needed to be at in order to purchase our vehicle. He then took extra time to go over all the major features in our vehicle and show us how to operate them. In the past, we were just give an Owners Manual and told to read it. Eric took the time to show us! More

Had my GT350 serviced and they did a great job I can’t wait to get it back out on the track again and have some fun with the Porsche’s and BMW ‘s yahoo I can’t wait to get it back out on the track again and have some fun with the Porsche’s and BMW ‘s yahoo More

Made arrangements by telephone. Car was prepped and ready to go when I arrived. Eric was very thorough in demonstrating all systems. Helped download and setup Ford Pass. Explained and demonstrated Ford Pass. to go when I arrived. Eric was very thorough in demonstrating all systems. Helped download and setup Ford Pass. Explained and demonstrated Ford Pass. Entire staff was professional and welcoming. More

Mark Nolte and the service crew at Simi Ford are absolutely the best I’ve encountered in 50 + years of driving experience. I cannot thank them enough for the professionalism and competence they brin absolutely the best I’ve encountered in 50 + years of driving experience. I cannot thank them enough for the professionalism and competence they bring to the auto industry. More

service department I have not once had a good experience here. Weather it being ignored, waiting forever on hold with no call back or just straight out bad maintenance. I have not once had a good experience here. Weather it being ignored, waiting forever on hold with no call back or just straight out bad maintenance. I've paid for services not done and just will never be back!!!!! Very poor!!! 0 stars More

Nice to have a dealer that really cares about their service The management of Simi Valley Ford go the extra mile to satisfy their customers and it shows. Great deal! Great service! Go there if you want to by a The management of Simi Valley Ford go the extra mile to satisfy their customers and it shows. Great deal! Great service! Go there if you want to by a Ford, you'll be pleased. More