Simi Valley Chrysler Jeep Dodge Ram - Service Center

Very personable staff. Work was done in a timely fashion. The complete services experience was great. I would recommend the dealership to everyone for professional care fashion. The complete services experience was great. I would recommend the dealership to everyone for professional care More

They treat me like I’m the only customer every time I come in, some times I need a shuttle to take me back home and the drivers are always nice come in, some times I need a shuttle to take me back home and the drivers are always nice More

Great service from Sam. He told me what was gonna happen. Then made it happen quick. Great job would recommend simi dodge to family and friends for all their great work. Then made it happen quick. Great job would recommend simi dodge to family and friends for all their great work. More

Jacob & Kevin at Simi Valley Jeep Service Dept were great to deal with. Factory recall work was done quickly and the communication was great. I highly recommend them. to deal with. Factory recall work was done quickly and the communication was great. I highly recommend them. More

Excellent Customer Service Took my Jeep Grand Cherokee in for service, trying to figure out why the buttons on my console stopped working. Quick in and out service at a great p Took my Jeep Grand Cherokee in for service, trying to figure out why the buttons on my console stopped working. Quick in and out service at a great price! San Navar is the best, along with the person who did the repair on my Jeep. I think his name is Bill. More

They came through as promised. My dealer (Dependable Dodge) blew me off for several months for a major warranty issue on my truck. I realize dealers don't like doing major warranty My dealer (Dependable Dodge) blew me off for several months for a major warranty issue on my truck. I realize dealers don't like doing major warranty work as it doesn't pay as well but I had been going there for 15 years loyally. I went to Jacob at Simi Valley Dodge, made an appointment and they fixed it great and put me in a nice rental truck at no charge. I will be going to Simi Valley Dodge from now on. Customer for life now! More

Got it done Most dodge service departments are awful and they don’t keep common parts in stock. A simple ignition change takes a week to get the part and install Most dodge service departments are awful and they don’t keep common parts in stock. A simple ignition change takes a week to get the part and install it. you then have to pay for a rental. I wish they would just stick parts like they should. Our service rep however was great to deal with and he hunted down our part and installed same day after returning for it. More

Terrible Service Center We purchased our 2013 Challanger new from Simi Dodge, the sales staff was very helpful. But the service department is the worst, they are not friendly We purchased our 2013 Challanger new from Simi Dodge, the sales staff was very helpful. But the service department is the worst, they are not friendly to deal with and make excusses for their mistakes. We are making the last payment on the Challanger today and we are now going to purchase another new car, but we are being forced to leave Simi to purchase our next car, since we will never deal with Simi Dodge's service department. Scott Stevens More

Great Customer Service It started with a phone call to make an appointment for a “recall” and the first person that answered the phone was efficient, but friendly! She direc It started with a phone call to make an appointment for a “recall” and the first person that answered the phone was efficient, but friendly! She directed my call to the service area and my appointment was made quickly! When I arrived at the dealership I was greeted quickly by San my service advisor and told how long it would take to handle the recall. He directed me to the waiting area. While there someone passing through and engaged me in conversation about how things were being handled and after my positive response he said, “That is how we like it!” He carried himself as if he was in management! My truck was returned in the time promised by San and I was on my way to run other errands! More