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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
288 Reviews

288 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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September 28, 2020

Best dealership! Everyone is very friendly and helpful . They tear everyone like family . Love this place . Dan from the service department is simply the best and also San. More

by Tina S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Michael Seiberlich
Sep 28, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi Tina, thanks for the wonderful review with Dan! We hope you consider us again!

September 07, 2020

Our car was there for 12 days. Always “had to get the parts” - most of the work now is out of warranty. Most issues coming from factory- would think twice about this vehicle again. More

by red.sinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Sep 07, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi, ​ ​I regret hearing that you felt that your recent service experiences and vehicle did not meet your expectations. Our customers are our highest priority, and I would certainly appreciate the chance to discuss what happened with you. Please feel free to reach out to me at your convenience. It would be my pleasure to assist you in any way I can. ​Best, ​Mac McKinley General Manager 805-581-9090

June 24, 2020

Excellent service. Simi Valley Jeep Service Department went out of their way to make it possible to get our Jeep serviced. We were locked-down at home because of Cov More

by bc.hsr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
San Navar, San Navar
Jun 25, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for the amazing review! We are so happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 03, 2020

My service rep Daniel at Simi Valley Chrysler Dodge Ram dealership was fantastic. Extremely helpful and knowledgeable. Would highly recommend Daniel as your next service rep. I had doubts bout the service More

by smoya99
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 04, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for the great review! We will be sure to thank Daniel for providing you with excellent service. We look forward to working with you again!

May 22, 2020

My truck has been service thereFor 5 yrs they do a great My truck has been service there For 5 yrs they do a great job In a timely manner.i bought my truck there never had any problem More

by Weitzed@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Kevin. An Sev Mgr Toney
May 23, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

We are so happy to have earned your business all these years. Thank you so much for your feedback. Please do not hesitate to reach out if we can do anything else to be of assistance. We are here for you!

May 20, 2020

Service was excellent from the time I made my appointment right up to the time I came and picked up my vehicle. Sam was great More

by Maggie31051
Recommend Dealer
Yes
Employees Worked With
Sam, Zach Sax
May 21, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi there, thank you so much for the kind words with Sam and our team! It was a pleasure working with you! We welcome you back anytime!

February 29, 2020

Work was done timely and well. However, it took 3+ calls to the service dept to make an appointment. I left Voice Mails but never received a call back. More

by Rocketman
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Feb 29, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello, While we are glad that your service was completed efficiently, the rest of your feedback is bothersome. I regret to learn that the level of customer service that you were offered did not meet your expectations and would like to further discuss the matter. Please contact me when you have a moment. Best regards, Mac McKinley General Manager 805-581-9090

February 29, 2020

Very personable staff. Work was done in a timely fashion. The complete services experience was great. I would recommend the dealership to everyone for professional care More

by steelfn1
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 01, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback for our team members. We really appreciate the recommendation. Let us know if we can do anything else for you. We are happy to help!

February 23, 2020

They treat me like I’m the only customer every time I come in, some times I need a shuttle to take me back home and the drivers are always nice More

by we.phelan
Recommend Dealer
Yes
Employees Worked With
Kevin , San Navar
Feb 23, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

We always want to ensure our customers are well taken care of. Thank you for your review and feedback. See you again for any future services!

February 20, 2020

Great service from Sam. He told me what was gonna happen. Then made it happen quick. Great job would recommend simi dodge to family and friends for all their great work. More

by Mcclellandavid64
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 20, 2020 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for the great feedback regarding your experience with Sam. We are thrilled that you enjoyed it. Your recommendation is very appreciated.

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