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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
288 Reviews

288 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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September 28, 2021

service was excellent - San was also excellent to work with... 1 note. I called to get service and never received a call back. had called twice never returned call back. Finally went in person to get sche More

by thom8585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San Navar
Sep 29, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for choosing Simi Valley Chrysler Dodge Jeep Ram. We are happy to know that you enjoyed an excellent service experience. We appreciate your feedback and hope to work with you again in the future.

September 17, 2021

Always a great service. Nice people and quick. No problems ever when I go in More

by Katrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 18, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for the positive review, Katrina! Simi Valley Chrysler Dodge Jeep Ram appreciates your business!

September 16, 2021

It was an adventure but San Navar is the best! Took multiple tries and three months in the service department and getting Chrysler Corporate involved but it’s fixed! No more leaks in the driveway! I wo More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San Navar
Sep 17, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review for us at Simi Valley Chrysler Dodge Jeep Ram. We're are so glad we could help. If there is anything else we can do for you, just let us know.

September 09, 2021

Always taken care of, made to feel like I matter. Great Always taken care of, made to feel like I matter. Great service and always pleasant help. We’ve been taking our Jeep and Ram there for years. More

by Suntreeworks
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 14, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Simi Valley Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits.

September 09, 2021

I have taken the Jeep Cherokee here for 3 years and always had excellent service, a ride home and they are easy to deal with. Sometimes postponed recommended service but never any pressure to increase More

by Ketcham3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 10, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi there, Your satisfaction means everything to us, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Simi Valley Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

September 01, 2021

Great service and updates by San. Would always recommend Simi Dodge. I have been taking my Durango here for 8 years now. I even bring my VW here for oil changes. More

by WKDFAZT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San
Sep 02, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi there, We strive to ensure that we keep our customers updated and informed, therefore we are pleased to hear of your recent experience with our Service Department. We appreciate your recommendation and if there is anything else we can do at Simi Valley Chrysler Dodge Jeep Ram please don't hesitate to contact us.

August 14, 2021

Waitered 7 days for an oil change apt and spent 2 hrs waiting for my truck to be done. My truck is barely 1 yr old and I had to pay for new wiper blades More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Aug 14, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Dave, Thank you for sharing your review. Your feedback is important to us here at Simi Valley Chrysler Dodge Jeep Ram and I would like the opportunity to learn more about your Service experience. Would you kindly reach out to me at your earliest convenience to discuss further? I appreciate your time, Mac McKinley General Manager 805-581-9090

Aug 14, 2021 -

Dave responded

I don't mind so much the 7 day appointment delay or the two hours I waited for my vehicle to be ready. What I do mind is having to pay for new windshield wipers that were barely a year old and were falling apart. I would think when you buy a top of the line vehicle for almost $80,000 Ram would be a little more concerned in providing the consumer with a little leeway in the warranty coverage.

August 12, 2021

I have been involved in the purchase of 4 "Jeep" products within the past 15 months - The sales side (Mac) was wonderful and even better is the way that my family is treated with care and integrity by the Se More

by andrew.steinfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Krause, Mac Mckinley
Aug 12, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi, Andrew! Simi Valley Chrysler Dodge Jeep Ram thanks you for the positive star rating and for sharing your experience. The team is glad your time with us was filled with respect and integrity. We look forward to future visits.

July 26, 2021

Very kind and respectful people working at this dealership. They helped me with all of my needs. Very fast service. Explained and answer any question that I had. More

by reneebutler23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name.
Jul 27, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Renee, thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

June 24, 2021

I’m always treated fair at Simi Valley dodge. San in the service department is so honest. It’s hard to find that. I appreciate that he always takes care of my trucks needs without trying to sell me som More

by melangeventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San
Jun 25, 2021 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating and for sharing your experience. Our team at Simi Valley Chrysler Dodge Jeep Ram is delighted your time here was wonderful. We look forward to future visits. Safe travels.

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