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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
291 Reviews

291 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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January 02, 2023

Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible. More

by bmurr447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 03, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We appreciate your feedback and five-star review. It is pleasing to know that our Service Team was enjoyable to work with at Simi Valley Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need any additional assistance.

December 31, 2022

Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise :) More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Sam and Alisa in the Service Department
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Jan 01, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello. We're pleased to learn that our Service Department went above and beyond your expectations during your recent visit. We hope you continue to choose Simi Valley Chrysler Dodge Jeep Ram for all your automotive needs. Take care!

December 23, 2022

Disappointed they would order my power wagon, wanted me to buy a2500 off the lot. More

by Fpcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remembet, Zach Sax
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Dec 24, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello, Thank you for sharing this with us here at Simi Valley Chrysler Dodge Jeep Ram. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Mac McKinley General Manager 805-581-9090

December 22, 2022

Kevin in service is always helpful and takes care of my truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance. More

by justin.dilworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 22, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your five-star experience with our Service Department. We thank you for your rating of our Service Team at Simi Valley Chrysler Dodge Jeep Ram.

December 21, 2022

Very poor service! Told me to bring my Ram on a Tuesday and the guy Sam I think is his name was gone for the week and they told me to call the next week. Never called m More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
San Navar
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Dec 21, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Tommy, I appreciate you taking the time to share your feedback regarding your recent visit here at Simi Valley Chrysler Dodge Jeep Ram and would like the opportunity to discuss your overall service experience and your communication with our team. Can you please reach out to me at your earliest convenience? I look forward to hearing from you. Mac McKinley General Manager 805-581-9090

December 19, 2022

Kevin and the service team get the job done right and on time and are always there for consultation. I appreciate the ride home too!! More

by dcdpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 19, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi, thanks for the five-star rating and for sharing your experience with our Service Team. We work hard daily to ensure the job gets done thoroughly and promptly, so thank you for taking the time to recognize our hard work. If we can further assist in the future, we welcome you back.

December 09, 2022

Great service. !! The staff is super friendly, professional and work to address all issues and concerns. I’ve purchased 2 jeeps here and recommend them to all my f More

by Your Stage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Zach Sax, . .
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Dec 09, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

We thank you for your continued loyalty and the great recommendations! It brings our team great joy to know that every visit has been not only friendly but also professional and thorough. We truly value your business and hope to continue to serve you for many years to come here at Simi Valley Chrysler Dodge Jeep Ram.

November 23, 2022

Great experience. same day appointment. In and out for an oil change! Thank you ! A+ More

by Madscat1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 25, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for choosing the team here at Simi Valley Chrysler Dodge Jeep Ram. We know how important your time is, so we are excited to know that our Service Department was able to get your oil change completed quickly to ensure you were back on the road in a timely manner. Let us know if there is anything else we can help you with.

November 21, 2022

I have bought four car from you over the last 20 years and I have to say it has been a joy when I get ready to buy again I will always shop you first More

by davidlampp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Report | Print
Nov 23, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

We are honored that you took the time to write a review about your experience at Simi Valley Chrysler Dodge Jeep Ram. We are grateful to have such a loyal customer. Thank you for your business and feel free to stop by and see us. Have an amazing day.

November 10, 2022

Top notch professionals. Honest and won’t overcharge you. Always a good experience. Will only bring my Jeep here. More

by shawnwhitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 12, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We strive to provide a top-notch experience to our customers, and we're glad that our Service Team delivers on that. Our team appreciates the trust you place in us here at Simi Valley Chrysler Dodge Jeep Ram to take care of you and your Jeep.

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