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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
291 Reviews

291 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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March 25, 2025

It was easy to get an appointment and my vehicle was done the same day. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kraus
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March 21, 2025

Kevin at the dealership was a super expert and he took care of my car really well. More

by Chigusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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March 20, 2025

Very bad communication. Inflated pricing. Battery, oil change, cabin filter, and wiper blades totaled $1200 plus. Purchased 3 vehicles at this location over 20 years and wil More

by Never again Simi Dodge Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario , automated txt rep Brandon, few others but no names recorded
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March 10, 2025

always nice to know Kevin and the service team can be trusted to take care of my Wrangler 4xe More

by dcdpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Report | Print
February 11, 2025

Brandon is a credit to your business. He is incredibly kind, patient - making sure that all available service to my car was being addressed and explaining those services to me. More

by asherlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Mike Joyce
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Feb 11, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your review.

February 07, 2025

Great service, at A good price. Price lower than exected. Service faster than expected. Very helpul. More

by ralbutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
Report | Print
January 19, 2025

Me rallaron mi Jeep 2024 rubí con y no se quieren aser responsables lo parqueadero tienen árboles que lo rallaron More

by Simi Valley jeep service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
Report | Print
Jan 20, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Gracias por compartir su experiencia con nosotros. Lamentamos escuchar sobre los problemas que ha tenido con su vehículo y las frustraciones que ha experimentado con nuestro servicio. Tomamos sus comentarios muy en serio y entendemos lo decepcionante que ha sido esta situación para usted. Si bien nos esforzamos por brindar un servicio de primera calidad, está claro que en esta ocasión no cumplimos con sus expectativas. Estamos investigando los problemas que mencionó para asegurarnos de que se resuelvan rápidamente. Si desea discutir esto más a fondo o necesita asistencia, no dude en comunicarse con nuestro Director Regional, Andrew Parmar, en andrew@ridegroup.com. Queremos asegurarnos de corregir esta situación para usted. Gracias por hacernos llegar su inquietud y le pedimos disculpas por cualquier inconveniente causado. Atentamente.

Jan 21, 2025 -

Simi Valley jeep service responded

Para poder dejar la pintura como estaba se tiene que pintar fu lo qué me recomendaron pero su trabajador del departamento de servicios sele ISO más fácil pulir la pintura pero no que do bien

January 15, 2025

Incompetent unprofessional lack of communication poor service and let's not forget very rude I recommend you get service elsewhere ! there for make sure you ask for the parts that they're switching out t More

by grip.this80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin and Mario Sales Department , Mike Joyce
Report | Print
January 09, 2025

My advisor at Simi Valley Jeep, Kevin Krause, is truly excellent. Accommodating, informative, and happy to discuss issues and ensure there is clarity, even around product recalls. Thank you to him, and th More

by Jonathan Adler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Report | Print
January 04, 2025

Quik and easy check in. Fast turn around service. Some dealerships offer wash and cleaning, wish this was offered. More

by spiningwhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause, Mike Joyce
Report | Print
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