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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
287 Reviews

287 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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February 11, 2025

Brandon is a credit to your business. He is incredibly kind, patient - making sure that all available service to my car was being addressed and explaining those services to me. More

by asherlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 11, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your review.

February 07, 2025

Great service, at A good price. Price lower than exected. Service faster than expected. Very helpul. More

by ralbutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Me rallaron mi Jeep 2024 rubí con y no se quieren aser responsables lo parqueadero tienen árboles que lo rallaron More

by Simi Valley jeep service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Gracias por compartir su experiencia con nosotros. Lamentamos escuchar sobre los problemas que ha tenido con su vehículo y las frustraciones que ha experimentado con nuestro servicio. Tomamos sus comentarios muy en serio y entendemos lo decepcionante que ha sido esta situación para usted. Si bien nos esforzamos por brindar un servicio de primera calidad, está claro que en esta ocasión no cumplimos con sus expectativas. Estamos investigando los problemas que mencionó para asegurarnos de que se resuelvan rápidamente. Si desea discutir esto más a fondo o necesita asistencia, no dude en comunicarse con nuestro Director Regional, Andrew Parmar, en andrew@ridegroup.com. Queremos asegurarnos de corregir esta situación para usted. Gracias por hacernos llegar su inquietud y le pedimos disculpas por cualquier inconveniente causado. Atentamente.

Jan 21, 2025 -

Simi Valley jeep service responded

Para poder dejar la pintura como estaba se tiene que pintar fu lo qué me recomendaron pero su trabajador del departamento de servicios sele ISO más fácil pulir la pintura pero no que do bien

January 15, 2025

Incompetent unprofessional lack of communication poor service and let's not forget very rude I recommend you get service elsewhere ! there for make sure you ask for the parts that they're switching out t More

by grip.this80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Mario Sales Department
January 09, 2025

My advisor at Simi Valley Jeep, Kevin Krause, is truly excellent. Accommodating, informative, and happy to discuss issues and ensure there is clarity, even around product recalls. Thank you to him, and th More

by Jonathan Adler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
January 04, 2025

Quik and easy check in. Fast turn around service. Some dealerships offer wash and cleaning, wish this was offered. More

by spiningwhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Krause
December 25, 2024

Excellent service and great customer support. Addressed recall issues on my jeep within a day. More

by tlwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
December 24, 2024

Advisor Kevin Krause is one reason we service our vehicle here. We did not purchase our vehicle here for many reasons, but the service dept is on point More

by Deb93063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
December 14, 2024

Unimpressed overall. My 95B recall experience was terrible. Notified that the recall was completed. Spent $30 on an Uber to pick up the vehicle, but noticed that the More

by bill.hart
Service Communication
Recommend Dealer
No
Employees Worked With
Senceca was great
December 04, 2024

Kevin kept me up to date and delivered as promised. Will deal with Kevin in the future. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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