Simi Valley Chrysler Jeep Dodge Ram

Buyer Beware They Are Con Artists: Not a trustworthy dealership to do business with. Found a particular vehicle online being offered for sale through Autotrader and said let me inquire on the deal to ma dealership to do business with. Found a particular vehicle online being offered for sale through Autotrader and said let me inquire on the deal to make sure it's legit. To which I had the opportunity to be helped by a salesman named Kobe. He seemed to be helpful at first when given the stock number for a 2024 Jeep Wrangler Rubicon 4xe being advertised at just under $40,000. I mentioned I would like to purchase the vehicle and the first red flag had shown up that price is actually only valid if you were to lease the vehicle. If you decide to proceed with financing or purchasing the vehicle it's actually around $45k-$46k plus taxes and whatever. So Ona whim I said sure let's lease the car gave him all the required info in order to calculate a payment. He told me he would call back and usually that only takes around 15 minutes maybe half an hour later. Not only did it take an hour and a half later I had to call to check on his progress. He responded he had 3 other customers in front of him whether True or not the least you can do is advise your potential customer "sorry I'm busy or I'm still working on it I don't know anything". Then another hour and a half later went by so total 3 hours plus from when I inquired. A "Sales Manger named Daniel" called me saying great news I got a payment for you when I had asked why was the payment so much because I already have a lease that costs more than the vehicle I inquired about he advised "oh yeah by the way those prices are no good no more actually in between our 2 phone calls we raised the prices" I told him that was odd and not very honest for a dealer to be doing and it's not a mistakes that they made it was kinda a trap to lure in customers. $38,478 hade become $45,000. To put it short stay away from this dealer unless you are looking to be taken advantage of. Proof of prices will be attached below if anyone's curious. Wasn't one car being advertised it was several. More

Alert ‼️ this dealer is fraud, I tried to buy a 2021 Ram 2500 but when signing the contract there were $5000 hidden and when I realized the fraud they wanted to commit I decided not to buy it. Be carefu Ram 2500 but when signing the contract there were $5000 hidden and when I realized the fraud they wanted to commit I decided not to buy it. Be careful, be careful, read the contracts carefully before signing. More

I purchased a 2016 Ford Transit Connect from this location. They get you in with a lower price on the website and then have over $5k worth of add ons that are pretty much non-negotiable. So expect to location. They get you in with a lower price on the website and then have over $5k worth of add ons that are pretty much non-negotiable. So expect to pay well over what the website says. They said the extra prices are included on the website; it’s in super small print and at the bottom of the page and doesn’t say they exact up charges. They install LoJack on all the vehicles, so if you don’t want to be tracked, I would not purchase from here. They gave me the “price they pay” for it because I was not paying ~$4k for a gps tracking system. There were multiple stars in the windshield and they agreed to fix them as part of a stipulation for the purchase agreement. They fixed some, but not all of them. So the vehicle was delivered to me still with stars in the windshield. I have spoke to 2 different managers about this and it seems to me that I am being ignored. They say they will get back to me and they don’t! I’m still waiting… I had to have the battery jumped and then replaced within 2 weeks of buying the vehicle and now a sensor in the drivers side door is faulty and they won’t look at it. They did replace the battery for free though. Classic car salesman place IMO. The van also had old syringes and medication viles in the back cup holders as well as it needed a deep clean when I brought it home. I really love the van I got despite the minor issues and the employees were nice. More

Mario, the service Manager, was very approachable and was able to get the help i needed. His team was also very kind and efficient. Outside of the service team, I spoke to Debbie and she was very insightful able to get the help i needed. His team was also very kind and efficient. Outside of the service team, I spoke to Debbie and she was very insightful and helpful without feeling any pressure. Overall I had a great experience at this dealership everyone was very attentive and kind. More

Steven Owen’s the salesman at Simi valley ram gave me the best deal and I would definitely go back best deal and I would definitely go back More

My salesman, steven Owens turned out to be one of the best customer service representatives. He went above and beyond best customer service representatives. He went above and beyond More

Service very good . A lots of cars to chose Anthony was very helpful, Staffs was very nice . A lots of cars to chose Anthony was very helpful, Staffs was very nice . More

The service department has always been open and honest when discussing repairs. They have answered all my questions thoroughly and have taken my schedule into consideration when planning for service. when discussing repairs. They have answered all my questions thoroughly and have taken my schedule into consideration when planning for service. More

Worst service ever, zero communication, and false completion dates. The service dept will never return you call so don't bother leaving your name or number. They will leave you on hold until you hang completion dates. The service dept will never return you call so don't bother leaving your name or number. They will leave you on hold until you hang up. More

Good experience. The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely mann The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely manner. I was extremely happy with the level of service. More