Simi Valley Chrysler Jeep Dodge Ram

I've been bringing my vehicles to this dealership since before it was bought by Kirby, and I have to say that since that time, The service has improved tremendously. I always deal with Jeff Hightower, and before it was bought by Kirby, and I have to say that since that time, The service has improved tremendously. I always deal with Jeff Hightower, and I have to say he's the best service advisor I've ever dealt with. He treats his customers less like customers, and more like personal friends. He's gone out of his way to help me on several occasions, and although he can't walk on water, I believe he would for his customers if he were able to. I'ts nice to deal with someone with his sincerety, honesty and professionalism. I would definately refer this dealership to anyone who wants to bring their vehicle for service and be able to have trust in the work being done. I know Jeff and his team have earned my trust. More

This is my third time coming back to Jeff Hightower for service at Kirby. The reason I continue to come back is due to the professionalism and quality of work that continues to impress me. Jeff is very t service at Kirby. The reason I continue to come back is due to the professionalism and quality of work that continues to impress me. Jeff is very thourough in explaining all work that was done or to be done and follows as promised. I will recommend Jeff and Kirby to anyone and everyone due to the quality of work and for the customer service the jeff continues to display!!! Thank you Kirby Team!!! Steve Graham More

We had a great experience, everyone was knowledgable, friendly staff, great attitude, good price, prompt, courtesy, would go back again, would highly recommend to everyone friendly staff, great attitude, good price, prompt, courtesy, would go back again, would highly recommend to everyone More

Our family has worked with Jeff for years. He is the best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! More

I had a problem with the rear left turn signal sometimes working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was p working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was probably shortting out. So I ordered a new tail light assembly, and when it arrived Jeff replaced it in 5 minutes! I have never received such quick service. More

Kirby Chrysler Jeep Dodge Ram of Simi Valley was a great experience for me and my family. Art Kupelian, Chuck Gaccione, and Bob Hazeski were all nice, professional and awesome people. My family and I were n experience for me and my family. Art Kupelian, Chuck Gaccione, and Bob Hazeski were all nice, professional and awesome people. My family and I were never pressured in purchasing a vehicle that we didn't like or was not within our budget. They were all understanding in what me and my family wanted and that we had to stay within our budget. Once again, Art, Chuck, and Bob are amazing people at Kirby. I did purchase the vehicle from them and is very satisfied in what I have now from them. I would recommend anybody trying to purchase a vehicle, go to Kirby Chrysler Jeep Dodge Ram of Simi Valley first. Thanks again. More

My experience at Kirby Auto Group while purchasing my Jeep Grand Cherokee was wonderful. Chuck Gaccione and Adam provided me with superb customer service during the entire process. They were both extreme Jeep Grand Cherokee was wonderful. Chuck Gaccione and Adam provided me with superb customer service during the entire process. They were both extremely patient and friendly while answering all of my questions about my new Jeep! I looked at Jeeps at a variety of dealerships in Ventura county and ultimately decided to purchase from Kirby due to Chuck/Adam and their exceptional customer service. I will also recommend to all of my friends/family that they go to Kirby Auto to purchase a new or used vehicle. Overall, I am very happy with my new Jeep and look forward to purchasing more cars from you in the future!! More

Art had great communication and willing to listen to our request and resolve an issue quickly after we had purchased the vehicle. Art did a great job. request and resolve an issue quickly after we had purchased the vehicle. Art did a great job. More

I had an electrical problem with my Jeep Wrangler which was hard to diagnose. But they kept on it until they figured it out. They whole time they were fixing it they kept in touch with me and made sure I was hard to diagnose. But they kept on it until they figured it out. They whole time they were fixing it they kept in touch with me and made sure I had a rental car. Zach and Wayne were both very nice and responsive. When it was fixed I believe it ran better than when I first bought it. I was very pleased with the service. Before Kirby took over this dealership I hated taking my Jeep to the dealer. But with Kirby my confidence has been restored. Thank you, Mike Watts More

This was by far the best experience I have ever had when buying/trading a car or truck. I would recommend this dealership over any place I have ever gone too. The customer service was excellent by all staff buying/trading a car or truck. I would recommend this dealership over any place I have ever gone too. The customer service was excellent by all staff. Our salesman Vince was personable, funny and made us feel at ease along with Chuck, Bob, and Jason. I will let everyone I know they shouldn't go anywhere else, but here. More