Simi Valley Chrysler Jeep Dodge Ram

I was truck shopping and Ralph met me as I walked onto the lot. He showed me the truck I was looking for, exactly what I had described to him.Took a test drive, worked up the initial numbers with Ralph an the lot. He showed me the truck I was looking for, exactly what I had described to him.Took a test drive, worked up the initial numbers with Ralph and Chuck. My initial thoughts were to cancel my afternoon plans because I was going to be there all day finishing the sales process. That's when Chuck said "We'll have you out of here in 45 minutes". I was in shock when they actually got everything done in 45 minutes! Bob in finance was great, he clearly explained all of the different options. He asked the questions that helped guide me on what was best for me. Car buying for me has always been a pain and these guy's made it simple, quick, and pain free. More

Ralph Smith was a reliable, honest, salesman who worked hard to explain the details of the vehicle we were looking to purchase. He took his time with us and gave us the attention we deserved as returning hard to explain the details of the vehicle we were looking to purchase. He took his time with us and gave us the attention we deserved as returning customers of Simi Valley Kirby Auto Group. Jeff Hightower gave me some pointers on the new vehicle and pointed me in the right direction when it comes to future service. Bob Hazeski did all the paperwork in an expeditious manner and explained everything in detail. Overall it was a great experience working with this dealership, and I would highly recommend them! More

I was so pleased when I took my Chrysler 300 in for a brake inspection. My brakes had been squealing but I had not noticed the noise on this very rainy day. I knew that my car was overdue for other servi brake inspection. My brakes had been squealing but I had not noticed the noise on this very rainy day. I knew that my car was overdue for other services but had delayed bringing it in because I didn't want to have to be without a car. Robert Billig explained to me that he would provide me with a free rental car. I left and ran some errands and it was ready even before they promised it. He explained that the brakes were fine (just some glaze build-up) and other maintenance services were completed along with an oil change. Robert and the other gentlemen in the office provided excellent and friendly customer service including Armando who drove me to Enterprise to pick up the loaner car. I will recommend Kirby to all my friends. More

Every time i bring in my P T Cruiser for any service at Kirby i leave completely satisfied.The job is always done right and done the first time . I have nothing but praise for everyone i have ever dealt wi Kirby i leave completely satisfied.The job is always done right and done the first time . I have nothing but praise for everyone i have ever dealt with, always courteous and polite and willing to help . I would especially like to thank Jeff Hightower in service , he is absolutely the best , i completely trust his opinion on matters of service for my car. thanks again ....Gregg More

they wanted my business and they got it. everyone was great. about as painless a car-buying experience as anyone ever got, which was very refreshing. great. about as painless a car-buying experience as anyone ever got, which was very refreshing. More

I couldn't have been happier with the service I received at Kirby. I walked onto the lot a little nervous and anxious as my current financial situation is not the best. I definitely did not think I would wa at Kirby. I walked onto the lot a little nervous and anxious as my current financial situation is not the best. I definitely did not think I would walk away with a car that day. Well, my worries and anxiety were quickly settled when I began chatting with Vinnie. He was so gracious and understanding...and honest! There was no pressure or "salesman" approach at all...just a genuine desire to help me out and give me the best possible deal for my current situation. The dealership took a look at my old car (which wasn't in the best shape) and offered a trade in that exceeded my expectations by a long shot. I got an amazing deal on a pre-owned car and the management team really bent over backwards to get me the best deal and workedwith my credit. I've never felt so at home at an auto dealership. Two hours later, I ended up driving away with a beautiful Chrysler Sebring and--most importantly--peace of mind. I strongly recommend this dealership for anyone looking to buy a a new or preowned car. Thank you Vinnie and Chuck for making me feel like family! More

I couldnt be happier with my 2012 Dodge Durango that I purchased a few months ago. I took it into the service department a couple of days ago and found out there was a coolant leak. Omg! I though, this is purchased a few months ago. I took it into the service department a couple of days ago and found out there was a coolant leak. Omg! I though, this is a new truck. Jeff Hightower was very informative and assuring. They had all the parts needed and I was on my way. Another happy customer, thank you again for everything. I have to thank Arnold the driver who took me home and picked me back up to take me back to get my truck. He was very sweet and the conversation was nice. Making the overall experience even more satisfying. More