Simi Valley Chrysler Jeep Dodge Ram

Until today, I was driving a 2005 vehicle with nearly 200,000 miles on it. The main reason I was in this car is because I dread car shopping, that was until my experience with the Kirby team changed my o 200,000 miles on it. The main reason I was in this car is because I dread car shopping, that was until my experience with the Kirby team changed my outlook and perception. From the second I walked in the front door at Kirby, I was comfortable. Everyone I dealt with from the salesman to finance was professional and trustworthy, patient and knowledgable. The GM and service manager even dropped it to introduce themselves to me! The entire process took me about 2 weeks from shopping to purchasing. While I was taking the time to make my decision, Art and Tom were available to answer any questions and did so promptly without applying any pressure. The website was up to date and the promotions matched the actual offers advertised in print and online. I would recommend to anyone looking to purchase or lease a new or used vehicle that they check out Kirby Simi Valley or Ventura, I shopped at both locations and will go back when this lease is up. Thanks to the Kirby team for making my new car purchase a painless experience. I love my new Jeep! More

Jeff Hightower goes out of his way to make sure that he understands your concerns and that they have been fully addressed. He keeps you informed of any changes in the status of your vehicle and makes sure understands your concerns and that they have been fully addressed. He keeps you informed of any changes in the status of your vehicle and makes sure your vehicle is returned as soon as possible. I appreciate the friendly and professional manner with which I am always treated! I have recommended his service group to other Chrysler owners I know. More

My boyfriend and i were looking for a truck and we found one and this dealership helped us and got us into a truck with our living situation they were very friendly and try their hardest to make you happy a one and this dealership helped us and got us into a truck with our living situation they were very friendly and try their hardest to make you happy and make sure you get what you want or need. I HIGHLY recommend this dealership to anyone, When you go there try to get Ron to help you he's the one that made all this possible! More

I recently purchased an 06 Jeep Commander from a used car dealership in the valley. I also purchased an extended warranty for peace of mind. A few months later I started to hear some intermediate clanking an dealership in the valley. I also purchased an extended warranty for peace of mind. A few months later I started to hear some intermediate clanking and clicking sounds from the bottom front end. I could have taken my Jeep to the used dealer recommended service center, but I wanted my Jeep to be looked at by Chrysler Jeep techs. After hours of research on the internet, I was more than convinced the guys at Kirby Simi Valley were the best choice. So I picked up the phone and called. Wayne was very friendly and polite when scheduling my appointment. When I got to Kirby I was greeted by Jeff Hightower and I instantly felt at ease. He asked me lots of questions about my concerns with my Jeep and gave me lots of insights on different parts and aspects of my vehicle. So I left my vehicle overnight for inspection, the next day I got a phone call stating they fixed the clanking( a loose skid plate). But they could not hear any clicking sound. They assured me if I heard it more frequently to bring it back and they would look into it again. They could have easily made something up to make a few bucks, but they even waived the diagnostic charge! WOW! I never heard of such a gesture by a dealership! In my opinion Jeff and the staff at Kirby Simi are good honest people! Even though I brought in a 7 year old Jeep for service, I was treated like I had just bought my Jeep brand new and from them. Let me tell you, I live 25 miles away from Simi Valley and will not hesitate to drive back to Kirby for this type of personal service. Thanks guys. More

I went to Kirby Automotive to get my regularly scheduled oil change and a 5-year powertrain inspection. I met with Robert, who was very friendly and knowledgeable about my vehicle and it's maintenance and w oil change and a 5-year powertrain inspection. I met with Robert, who was very friendly and knowledgeable about my vehicle and it's maintenance and was able to get the necessary work done very quickly. In previous experiences with this dealership, I didn't feel the same confidence about how my vehicle was going to be handled as I did today. Robert offered clear explanations over what services needed to be performed and treated me with nothing but kindness and respect. His treatment of me today completely restored my confidence in your dealership and I would recommend this dealership to all of my family and friends. Lastly, I'd like to offer my sincerest thanks to Robert, for making my day more pleasant, and Wayne Davis for taking the time to check on me and my experience at the dealership. You both went over and beyond my expectations. More

I had a great service experience with Kirby and Bob Billing in particular. I have had awful experiences with the Shaver Auto group in Thousand Oaks for years so I decided, with some hesitancy, to go t Billing in particular. I have had awful experiences with the Shaver Auto group in Thousand Oaks for years so I decided, with some hesitancy, to go to another dealer. Bob listened to my issue, promised me a much better experience at Kirby and he delivered. Everything went better than expected and the price I ended up paying at the end was much lower than I anticipated. More

Words can't explain how great the service was. Art is a gentlemen with great customer service. I couldn't be any happier with my vehicle selection. I will recommend as many friends who are looking for a a gentlemen with great customer service. I couldn't be any happier with my vehicle selection. I will recommend as many friends who are looking for a great car. More

Art was very helpful from the first time we spoke. We had located the vehicle that we were looking for on the internet. From the start we knew that we were working with a professional. That is why we m had located the vehicle that we were looking for on the internet. From the start we knew that we were working with a professional. That is why we made our decision to drive 200 miles to purchase our Jeep Wrangler. The customer service and the friendly atmosphere of the dealership was great. The price that Art was able to come up with to secure the deal made our overall experience a pleasure. The quality of the way the dealership works stood out. Art is a follow through kind of guy and was never pushy. Art is definitely a 5 start sales person. More

All the staff was awesome. Great service. Art was awesome he helped us and made sure we had a deal that fit our budget. We would tell people about this dealership.and bob hazeski was the money guy and he was he helped us and made sure we had a deal that fit our budget. We would tell people about this dealership.and bob hazeski was the money guy and he was awesome and very kind. But everyone there was awesome and kind More

What a great place to do business. no high pressure that i dealt with here. We laughed about stories while we filled out forms felt very comfortable. left with a new car and a great feeling that im never t i dealt with here. We laughed about stories while we filled out forms felt very comfortable. left with a new car and a great feeling that im never to far from there help. Sunshine & Bob were great to work with! More