Simi Valley Chrysler Jeep Dodge Ram

After this recent visit seeing Robert Billig for service, I will continue to bring my car here for service. He was extremely helpful and knowledgable. This is a great local service area I will continue to bring my car here for service. He was extremely helpful and knowledgable. This is a great local service area More

I've dealt with Jeff Hightower for several years as my service writer and without exception he has always given me exceptional service. He is highly dependable, exceptionally honest and possesses a kn my service writer and without exception he has always given me exceptional service. He is highly dependable, exceptionally honest and possesses a knowledge base unequalled by previous service writers I've dealt with in the past. It is both my pleasure and privilege to say that I can recommend Jeff to ANY customer looking for outstanding service. In short as my wife says, "Jeff rocks!" More

We have had many problems we my wife’s jeep with the cruise control. The other dealership gave us a feeling of what did you break now (like it was our fault) it was not working. Jeff didn’t make us fee cruise control. The other dealership gave us a feeling of what did you break now (like it was our fault) it was not working. Jeff didn’t make us feel that way at all he made us feel like family. They it should be. More

Jeff was fantastic. He was informative and very upbeat. Jeff was fantastic. He was informative and very upbeat. Walking me through the process of the repairs needed was important for me in building trust Jeff was fantastic. He was informative and very upbeat. Walking me through the process of the repairs needed was important for me in building trust for the repair center. Thank you. More

It was a real "PLEASURE" to be greeted by Mr. Hightower , He was very professional and knowledgeable about the service concerns I was having and put me at ease with the process of having your de Hightower , He was very professional and knowledgeable about the service concerns I was having and put me at ease with the process of having your dealership do the work that was needed . I will recommend this dealership and Jeff Hightower to all that are in need of service on there car's or truck's . Thank you for this opportunity to express my appreciation . More

I've decided to service my truck here through Robert for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintenc for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintence needs to come will no longer be an issue. Customer service from the moment I opened my door through the final signature won't/hasn't ever been as comforting as it was inside Kirby yesterday. My thanks to Robert for going above and beyond to reach out as the service representative and as a guy I can talk to like a friend who actually cares to supress all of my concerns and mechanical issues at hand timely and professionally. Above and beyond start to finish!!!! Thank you! More

Robert was very friendly and knowledgable. He helped me get my car serviced with as little down time as possible. I am used to people trying to get me to buy things I don't need just to up the price of the get my car serviced with as little down time as possible. I am used to people trying to get me to buy things I don't need just to up the price of the ticket, I didn't feel like that was something that your company did. I am very happy and will recommend all my friends for service here. More

I BROUGHT MY JEEP IN FOR SERVICE AND EVERY THING WAS EXPLANED TO ME SO I COULD UNDERSTAND WHAT NEEDED TO BE DONE. MR. HIGHTOWER WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF MY VISIT. EXPLANED TO ME SO I COULD UNDERSTAND WHAT NEEDED TO BE DONE. MR. HIGHTOWER WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF MY VISIT. More

Jeff took the time to inspect the car and point out blemishes on the paint. He suggested some methods that I could use to remove some paint rubs and improve the aesthetics of the car. I had an appointm blemishes on the paint. He suggested some methods that I could use to remove some paint rubs and improve the aesthetics of the car. I had an appointment and the check in process was quick and efficient. The coupon I had made the price very reasonable. I would definitely recommend Kirby and Jeff in particular. More

Robert Billing in the service department is always very helpful and accomodating. This is why I continue to return to Kirby for all my Dodge service. helpful and accomodating. This is why I continue to return to Kirby for all my Dodge service. More