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Simi Valley Chrysler Jeep Dodge Ram

Simi Valley, CA

4.4
652 Reviews
Simi Valley CDJR Located in Simi Valley, CA Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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2350 1st Street

Simi Valley, CA

93065

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Showing 652 reviews

January 15, 2025

Incompetent unprofessional lack of communication poor service and let's not forget very rude I recommend you get service elsewhere ! there for make sure you ask for the parts that they're switching out t More

by grip.this80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Mario Sales Department
January 12, 2025

Steve Owens did a great job taking care of me and addressed all my needs and concerns. Both Jane and I love our new 2025 Grand Cherokee and are looking forward having the adventures ahead with our ne More

by Nick C. Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Owens
Jan 17, 2025 -

Nick C. Flynn responded

Once again Steve did an amazing job. It was a pleasure to work with him.

January 09, 2025

My advisor at Simi Valley Jeep, Kevin Krause, is truly excellent. Accommodating, informative, and happy to discuss issues and ensure there is clarity, even around product recalls. Thank you to him, and th More

by Jonathan Adler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
January 04, 2025

Quik and easy check in. Fast turn around service. Some dealerships offer wash and cleaning, wish this was offered. More

by spiningwhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Krause
December 30, 2024

Dealer played a trick to avoid selling car at their advertised price. I went in on Dec 28th to buy a Nissan NV200 (VIN: 3N6CM0KN9MK691051) advertised for $15,890. On arrival, I was told I was an hour l More

by nmotwani
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
Dec 30, 2024 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We’re sorry to hear about the issues you've encountered with your vehicle and the frustrations you’ve had with our service. We take your feedback seriously and understand how disappointing this situation has been for you. While we strive to provide top-notch service, it’s clear that we didn’t meet your expectations in this instance. We are looking into the issues you’ve raised to ensure they are addressed promptly. If you’d like to discuss this further or need assistance, please feel free to reach out to our Regional Director, Andrew Parmar, at andrew@ridegroup.com. We want to ensure we make this right for you. Thank you for bringing this to our attention, and we apologize for the inconvenience caused. Best regards.

Dec 30, 2024 -

nmotwani responded

Please make a suggestion as to how you intend to make it right as the above response is very generic

December 25, 2024

Excellent service and great customer support. Addressed recall issues on my jeep within a day. More

by tlwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
December 24, 2024

Advisor Kevin Krause is one reason we service our vehicle here. We did not purchase our vehicle here for many reasons, but the service dept is on point More

by Deb93063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
December 14, 2024

Unimpressed overall. My 95B recall experience was terrible. Notified that the recall was completed. Spent $30 on an Uber to pick up the vehicle, but noticed that the More

by bill.hart
Service Communication
Recommend Dealer
No
Employees Worked With
Senceca was great
December 08, 2024

Ayer fui Simi Valley chrysler jeep ,el responsable de atenderme fue Sergio Cortez gracias a su ayuda salí manejando una jeep 2024 Se los recomiendo. More

by Tmobile2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Cortez
December 04, 2024

Kevin kept me up to date and delivered as promised. Will deal with Kevin in the future. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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