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Simi Valley Chrysler Jeep Dodge Ram
Simi Valley, CA
631 Reviews
Simi Valley CDJR
Located in Simi Valley, CA
Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 631 reviews
October 15, 2024
They totally xxxxed me on the price of the car. Charged me $60,000 for a base Jeep. This is why people HATE buying cars Charged me $60,000 for a base Jeep. This is why people HATE buying cars More
by scottygoboom
Verified Customer
October 14, 2024
STAY AWAY FROM HARMS WAY. Reached out to Simi Valley CDJR to purchase a Grand Cherokee. Agreed to numbers as far as sale price and applicable incentives with Daniel, the sa Reached out to Simi Valley CDJR to purchase a Grand Cherokee. Agreed to numbers as far as sale price and applicable incentives with Daniel, the sales manager. Daniel had informed me that a $3,000 Rebate from Jeep was unavailable and the payment would be higher. Reluctantly, I agreed and moved forward with the purchase. After driving over an hour I was greeted by another Sales Manager by the name of Asad Mazhar. From our first interaction he was complaining about the deal I agreed to with Daniel, asking me to opt for a lower mileage lease at the same payment or pay $20 more for no reason. Going into the finance office, all of the docs were written to go through a different Bank that me and Daniel did not agree on, and at a higher sale price than what I had agreed to him with. Asad then tried to raise the payment again, and then showed me an incentive sheet that showed the $3,000 Coupon Rebate that Daniel said was unavailable, being applied to the deal and cutting the discount Daniel and I agreed on effectively in half. When asked about it, Asad began to get violent, screaming at the top of his lungs at my mother and I, calling us theives, every swear word in the book, and telling us to "Get The **** out and never come back" I have no idea how a dealership like this is in business, employing some of the most unprofessional and incompetent people I have ever met. More
by Jaxon
Employees Worked With
Asad Mahzar
October 10, 2024
Stephen Owens our salesman was very responsive and understanding while we took a few weeks while we made our decision to purchase or not. He responded to every communication promptly. We highly recomm understanding while we took a few weeks while we made our decision to purchase or not. He responded to every communication promptly. We highly recommend him and he is the reason why we came to this dealership and ultimately to purchase. More
by borderfamily
October 07, 2024
I am writing to formally express my dissatisfaction with the experience i had at your dealership today after delating with your sales team, I came in to finalize a care purchase but unfortunately the situa the experience i had at your dealership today after delating with your sales team, I came in to finalize a care purchase but unfortunately the situation took a highly unprofessional turn. At the last minute , the terms of the deal were changed and i was offered something completely different from what had been agreed upon. When i refused to accept the new terms the sales manage Assad became visibly upset and asked me to come back and work something out. I declined. and as i was walking out i overheard him speaking negatively about me to the finance guy. He followed me outside rudely told me to get ou as i was already leaving. His behavior was completely unprofessional and unacceptable. Additionally while i was driving to the dealership i received a call from David when i mentioned that i was unable to talk because i was focusing on leaving a review he responded by saying i dont care about Yelp or Google review. It was surprising and disappointing to hear that a representative of the company doesn't care about its public reputation. This entire experience has left me with a very negative impression of your dealership and i hope that you will take appropriate steps to address these issues. I expect better customer service and professionalism from a reputable business. More
by Rita khatch
Employees Worked With
Assad and David when he mentioned he does not care about review
October 03, 2024
Kevin is always great! Great dealership, great service. Thank you for always being helpful and quick. Great dealership, great service. Thank you for always being helpful and quick. More
by zmoreland
