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Simi Valley Chrysler Jeep Dodge Ram

Simi Valley, CA

Overview
Employees
Reviews
Vehicles
4.4
652 Reviews
Simi Valley CDJR Located in Simi Valley, CA Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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2350 1st Street

Simi Valley, CA

93065

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Showing 652 reviews

February 17, 2025

Awesome customer service by the whole crew here. A special thanks to Sergio, John & Andrew for their help during the buying process. More

by arrowmetal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, John, Andrew & Debbi
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February 16, 2025

Stood behind any word that they promised over the phone. Ivan was amazing. The right place to purchase or lease your next car. Thank you for a very fast service More

by D.cohen2977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
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February 13, 2025

Undisclosed damage and poorly executed repair on exhaust system. Dealership waited to wash vehicle until after the sale, revealing chemical damage to paint. More

by mrnorm53
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job. We acknowledge your concerns, we’re sorry that you feel this way, and we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about your experience. Please know we’d like to make this right for you. We do encourage you to contact our Regional Director Andrew Parmar at andrew@simivalleycdjr.com if you’d like to chat further. We hope you will give us another opportunity to earn your business.

February 11, 2025

Brandon is a credit to your business. He is incredibly kind, patient - making sure that all available service to my car was being addressed and explaining those services to me. More

by asherlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 11, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your review.

February 07, 2025

Great service, at A good price. Price lower than exected. Service faster than expected. Very helpul. More

by ralbutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2025

I had a good experience I will recommend other people to go there.Ivan gave me a good experience More

by craigmccullouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 25, 2025

They engaged in false advertising as several advertised features do not work. Mainly the front camera that enables lane centering and cruise control functions. There was a warning clearly shown on the inst More

by AMERICANAWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liam Aguiling, Asad Mazhar, Ryan Sheikh
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Jan 27, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We’re sorry to hear about the issues you've encountered with your vehicle and the frustrations you’ve had with our service. We take your feedback seriously and understand how disappointing this situation has been for you. While we strive to provide top-notch service, it’s clear that we didn’t meet your expectations in this instance. We are looking into the issues you’ve raised to ensure they are addressed promptly. If you’d like to discuss this further or need assistance, please feel free to reach out to our Regional Director, Andrew Parmar, at andrew@ridegroup.com. We want to ensure we make this right for you. Thank you for bringing this to our attention, and we apologize for the inconvenience caused.

January 19, 2025

Me rallaron mi Jeep 2024 rubí con y no se quieren aser responsables lo parqueadero tienen árboles que lo rallaron More

by Simi Valley jeep service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Gracias por compartir su experiencia con nosotros. Lamentamos escuchar sobre los problemas que ha tenido con su vehículo y las frustraciones que ha experimentado con nuestro servicio. Tomamos sus comentarios muy en serio y entendemos lo decepcionante que ha sido esta situación para usted. Si bien nos esforzamos por brindar un servicio de primera calidad, está claro que en esta ocasión no cumplimos con sus expectativas. Estamos investigando los problemas que mencionó para asegurarnos de que se resuelvan rápidamente. Si desea discutir esto más a fondo o necesita asistencia, no dude en comunicarse con nuestro Director Regional, Andrew Parmar, en andrew@ridegroup.com. Queremos asegurarnos de corregir esta situación para usted. Gracias por hacernos llegar su inquietud y le pedimos disculpas por cualquier inconveniente causado. Atentamente.

Jan 21, 2025 -

Simi Valley jeep service responded

Para poder dejar la pintura como estaba se tiene que pintar fu lo qué me recomendaron pero su trabajador del departamento de servicios sele ISO más fácil pulir la pintura pero no que do bien

January 17, 2025

Great service. I can’t be more pleased with my new Grand Cherokee Summit Reserve. Simi Valley did a great job! More

by Nick C. Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Owens
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January 16, 2025

Ivan was a very attentive salesman and made sure every part of the deal and delivery went smoothly. I even had a couple small needs after the fact and he got them taken care of immediately. Andrew helped More

by RMRH56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Ivan (Initial sale). Peter and Deb (financing and trade)
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Jan 16, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ivan and Andrew provided exceptional service and made your buying experience smooth and enjoyable. We truly value our customers, and it's great to know that you felt well taken care of. We look forward to serving you again in the future and appreciate your continued business at Simi Valley Chrysler Dodge Jeep Ram!

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